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===Ways to Get Involved in Open Comms===
===Ways to Get Involved in Open Comms===


We have a ton of contribution pathways! From Support to Social to PR, there are almost endless ways you can help shape our communications program and tell the world about Mozilla.  
We have lots of ways to contribute, from Support to Social to PR, the ways you can help shape our communications program and tell the world about Mozilla are endless.  


===One time contributions===
===One time contributions===
====Social Support Tweeting and Facebook posting====
====Social Support Tweeting and Facebook posting====
'''Who:''' For those of you that like to represent Mozilla Support in social channels this is the place for you. You can tweet or post on Facebook as a Mozillian to help give support to Mozilla software users.
'''Who:''' If you want to represent Mozilla Support in social media, this is the place for you. You can tweet or post on Facebook as a Mozillian to help give support to Mozilla software users.


'''Requirements:''' Twitter account or a Sprinklr account(ask Madalina in "Contact"), an email account and 10 mins of your time.
'''Requirements:''' Twitter account or a Sprinklr account, an email account and 10 mins of your time. To sign up for a Sprinklr account, contact Madalina (scroll down to "Contact" for contact information).


'''How to Get Involved:''' Mail the social support mailing list that you would like to sign up (see contact link below) and check out [https://wiki.mozilla.org/Support/Social  SUMO Social Support Wiki Page]
'''How to Get Involved:''' Send an email to the social support mailing list (see contact link below) and check out [https://wiki.mozilla.org/Support/Social  SUMO Social Support Wiki Page].


'''Training:''' [https://docs.google.com/presentation/d/15KENYxyfTwkB5WsTbbHOChh9-efR5Ywjt6YNApXDRc0/edit#slide=id.g57c0aa7d8_00  Intro slide deck]
'''Training:''' [https://docs.google.com/presentation/d/15KENYxyfTwkB5WsTbbHOChh9-efR5Ywjt6YNApXDRc0/edit#slide=id.g57c0aa7d8_00  Intro slide deck]
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'''How to get involved:''' [https://support.mozilla.org/en-US/get-involved/questions Get Involved SUMO Questions ]
'''How to get involved:''' [https://support.mozilla.org/en-US/get-involved/questions Get Involved SUMO Questions ]


'''Training:''' Use the above link as well as a task list of training tasks at One and done start here: [https://oneanddone.mozilla.org/tasks/119/ with the first task]
'''Training:''' Visit the link above as well as this list of training tasks: [https://oneanddone.mozilla.org/tasks/119/ with the first task]


'''Contact:''' Forum moderators or admins short list: rmcguigan@mozilla.com madalina@mozilla.com
'''Contact:''' Forum moderators or admins short list: rmcguigan@mozilla.com madalina@mozilla.com
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'''Contact:''' Admin short list: guigs@mozilla.com and mada@mozilla.com
'''Contact:''' Admin short list: guigs@mozilla.com and mada@mozilla.com


====Writing a Support Article or making edits====
====Writing, editing or testing support articles====


'''Who:''' If you are a technical writer or enjoy writing about open source software, this may be for you.  
'''Who:'''  
*Writers/Editors - If you are a technical writer or enjoy writing about open source software, this may be for you.
*Firefox users - If you enjoy reading and testing support articles and making suggestions to our writers, give this a shot.


'''Requirements:''' If you are a strong technical writer and have made edits in the knowledge base before, as well as already have a SUMO account.  
'''Requirements:'''  
*Writers/editors: English language proficiency, writing skills and basic image editing skills.
*Article testers: Attention to detail.


'''How to get involved:''' [https://support.mozilla.org/en-US/get-involved/kb Start here]
'''How to get involved:''' [https://support.mozilla.org/en-US/get-involved/kb Start here]
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'''Contact:''' admin short list: jsavage@mozilla.com
'''Contact:''' admin short list: jsavage@mozilla.com
'''Time commitment:''' at least 30 minutes a week.


===Tribal Commitment Contributions===
===Tribal Commitment Contributions===
====Reviewer / Locale Leader for support.mozilla.org====
====Reviewer / Locale Leader for support.mozilla.org====
'''Who:''' If you think you have enough experience of translating support articles for SUMO, this may be of interest to you.
'''Who:''' If you think you have enough experience translating support articles for SUMO, this may be of interest to you.


'''Requirements:'''
'''Requirements:'''
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'''Contact:'''madalina@mozilla.com or rmcguigan@mozilla.com or jsavage@mozilla.com or vesper@mozilla.com or pmcclard@mozilla.com
'''Contact:'''madalina@mozilla.com or rmcguigan@mozilla.com or jsavage@mozilla.com or vesper@mozilla.com or pmcclard@mozilla.com
====Support Knowledge Base Article Reviewer and Editor====
[[https://support.mozilla.org/en-US/kb/write-articles-knowledge-base]]
'''Who:'''
'''Requirements:'''
'''How to get involved:'''
'''Training:'''
'''Contact:'''


====High profile Media Relations====
====High profile Media Relations====
Jsavage
Confirmed users
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