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IAM/Frequently asked questions: Difference between revisions
IAM/Frequently asked questions (view source)
Revision as of 23:32, 14 January 2019
, 14 January 2019https://github.com/mozilla/wikimo_content/pull/129
Viorelaioia (talk | contribs) (Updated FAQ to include info on FXA) |
(https://github.com/mozilla/wikimo_content/pull/129) |
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At the time of writing, only LDAP, Google accounts that use our LDAP backend (i.e. '''not''' '@gmail.com' accounts), Firefox accounts and GitHub accounts support this functionality. | At the time of writing, only LDAP, Google accounts that use our LDAP backend (i.e. '''not''' '@gmail.com' accounts), Firefox accounts and GitHub accounts support this functionality. | ||
Example: you could get a GitHub account with two-factor authentication enabled. Here's some documentation on how to do this: https://help.github.com/articles/about-two-factor-authentication/. | Example: you could get a GitHub account with two-factor authentication enabled. Here's some documentation on how to do this: https://help.github.com/articles/about-two-factor-authentication/. | ||
Firefox Accounts also supports two-factor-authentication: https://blog.mozilla.org/services/2018/05/22/two-step-authentication-in-firefox-accounts/. | Firefox Accounts also supports two-factor-authentication: https://blog.mozilla.org/services/2018/05/22/two-step-authentication-in-firefox-accounts/. | ||
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*For Android and iOS: Duo Mobile | *For Android and iOS: Duo Mobile | ||
*For Windows Phone: Authenticator | *For Windows Phone: Authenticator | ||
2. In the upper-right corner of any | 2. In the upper-right corner of any GitHub page, click your profile photo, then click Settings. | ||
[[File:Github-settings.png|450px]] | [[File:Github-settings.png|450px]] | ||
3. In the user settings sidebar, click Security. | 3. In the user settings sidebar, click Security. | ||
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[[File:2-_error.png|350px]] | [[File:2-_error.png|350px]] | ||
==== '''Q''': ''The email address I use to login to my | ==== '''Q''': ''The email address I use to login to my Mozillians account matches the primary email of my Firefox Accounts account. How can I upgrade my Mozillians account from Passwordless to Firefox Accounts?'' ==== | ||
1. In the following steps we assume you have 2FA set for your Firefox Accounts account. If not, see the steps from [https://blog.mozilla.org/services/2018/05/22/two-step-authentication-in-firefox-accounts/ here]. | 1. In the following steps we assume you have 2FA set for your Firefox Accounts account. If not, see the steps from [https://blog.mozilla.org/services/2018/05/22/two-step-authentication-in-firefox-accounts/ here]. | ||
2. Navigate to mozillians page and click Log In/Sign Up button. | 2. Navigate to mozillians page and click Log In/Sign Up button. | ||
3. Select “Continue with Firefox” method from mozillians login page. | 3. Select “Continue with Firefox” method from mozillians login page. | ||
[[File:3_-_moz_login.png|350px]] | [[File:3_-_moz_login.png|350px]] | ||
4. Enter Firefox Accounts credentials. | 4. Enter Firefox Accounts credentials. | ||
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6. Navigate to Settings -> Profile Identities section, and verify that Firefox Accounts is set as your login identity. That means this is the only account you can use from now on to login to mozillians. | 6. Navigate to Settings -> Profile Identities section, and verify that Firefox Accounts is set as your login identity. That means this is the only account you can use from now on to login to mozillians. | ||
[[File:8_-_fxa_primary.png|350px]] | [[File:8_-_fxa_primary.png|350px]] | ||
7. Trying to login with email to | 7. Trying to login with email to Mozillians will return an error page, asking to login with Firefox Accounts. | ||
[[File:7_-_fxa_error.png|350px]] | [[File:7_-_fxa_error.png|350px]] | ||
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There are some known issues with using Firefox Accounts in Mozilla IAM: | There are some known issues with using Firefox Accounts in Mozilla IAM: | ||
1. Login with Firefox Accounts is unavailable from inside some Android applications, including IRCCloud and Slack. This is due to lack of localStorage support in some Android WebViews. | 1. Login with Firefox Accounts is unavailable from inside some Android applications, including IRCCloud and Slack. This is due to lack of localStorage support in some Android WebViews. | ||
2. Firefox Accounts can only be used in Mozilla IAM with 2FA enabled. Note that once you choose to use Firefox Accounts, it is required to set up 2FA, to avoid being locked out of your account. | 2. Firefox Accounts can only be used in Mozilla IAM with 2FA enabled. Note that once you choose to use Firefox Accounts, it is required to set up 2FA, to avoid being locked out of your account. | ||