Thunderbird:Testing:Antivirus Related Performance Issues: Difference between revisions

Thunderbird:Testing:Antivirus Related Performance Issues (view source)

545 bytes added , 22 February 2019

→‎AVG: Gave AVG a face life and fixed the broken links

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 == AVG ==
 Feb 2019: AVG preventing Thunderbird from retrieving emails.  The status bar says connected and getting mail but no mail arrives or mail arrives and is marked as read.  AVG topic support [https://support.avg.com/answers?id=9060N000000LmdfQAC here]
-AVG can not scan SSL connections and requires you to set it up as a proxy and place the mail settings in AVG and pointers to the proxy in Thunderbird.  [http://www.avg.com/au-en/faq.num-5224 AVG offers instructions here]
+AVG can not scan SSL connections and requires you to include it's certificates into the Thunderbird certificate store.  [https://support.avg.com/SupportArticleView?l=en&urlName=Troubleshoot-AVG-invalid-email-certificate&q=thunderbird&supportType=home AVG reference here]
+If you use AVG secure VPN you need to set up your mail client.  See [https://support.avg.com/SupportArticleView?l=en&urlName=Troubleshoot-Secure-VPN-email&q=thunderbird&supportType=home here]  It is important to not that specifying an IP address removes flexibility from your mail connection and may cause issues if the provider changes the Internet Protocol (IP) address used for the server.  Normally Domain Name Services shield us from such changes by looking up the IP address on the fly.
 AVG causes intermittent Not Responding in Windows 10.[https://support.mozilla.org/en-US/questions/1114834]