SeaMonkey/QA/Triage HowTo: Difference between revisions

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'''Triage''' ''(from the French verb <u>trier</u>, meaning "to sort")'' is the name we give to the action of moving new bugs where they belong, including resolving them if it can be done without actual coding. The following is an attempt at describing (from a SeaMonkey viewpoint) how it is done. We aimed at completeness, maybe at the expense of a quick grasp. If you don't want to read this document in full at one session, have a look at the table of contents and start with what interests you most.
'''Triage''' ''(from the French verb <u>trier</u>, meaning "to sort")'' is the name we give to the action of moving new bugs where they belong, including resolving them if it can be done without actual coding. The following is an attempt at describing (from a SeaMonkey viewpoint) how it is done. We aimed at completeness, maybe at the expense of a quick grasp. If you don't want to read this document in full at one session, have a look at the table of contents and start with what interests you most.
== Before you start ==
== Before you start ==
If you are inexperienced in QA, you should consult SeaMonkey Support with your observations before you file a Bug Report on Bugzilla. You can subscribe newsgroup "mozilla.support.seamonkey" at newsserver news.mozilla.org or subscribe [https://lists.mozilla.org/listinfo/support-seamonkey SeaMonkey support mailing list] with the same contents like Newsgroup.
=== For QA Newbees ===
==== Following these hints will avoid Problems vor you caused by QA tests with Seamonkey! ====
* If you are inexperienced in QA, you should consult SeaMonkey Support with your observations before you file a Bug Report on Bugzilla. You can subscribe newsgroup "mozilla.support.seamonkey" at newsserver news.mozilla.org or subscribe [https://lists.mozilla.org/listinfo/support-seamonkey SeaMonkey support mailing list] with the same contents like Newsgroup.
Before you start testing, '''create a new UserProfile. Then use it for your tests ''', especially if you do your tests with later versions than your normal one'''. And anyway, [http://kb.mozillazine.org/Profile_backup backup] your existing User Profile - you never know! Experience shows that 2.53 will break 2.49 Bookmarks! Later on, you can just reuse that same profile.
 
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=== All ===
 
* Make sure you have [http://www.seamonkey-project.org/doc/system-requirements a supported computer and operating system].
* Make sure you have [http://www.seamonkey-project.org/doc/system-requirements a supported computer and operating system].
* Make sure you have a '''''Bugzilla'' account''' (and if you don't yet have one, [https://bugzilla.mozilla.org/createaccount.cgi get one here]). For effective bug triaging you will need ''canconfirm'' privilege, you can check your Bugzilla account privileges [https://bugzilla.mozilla.org/userprefs.cgi?tab=permissions here] and request additional ones [https://bugzilla.mozilla.org/page.cgi?id=get_permissions.html here] after you have contributed useful comments to several Bugs.
* Make sure you have a '''''Bugzilla'' account''' (and if you don't yet have one, [https://bugzilla.mozilla.org/createaccount.cgi get one here]). For effective bug triaging you will need ''canconfirm'' privilege, you can check your Bugzilla account privileges [https://bugzilla.mozilla.org/userprefs.cgi?tab=permissions here] and request additional ones [https://bugzilla.mozilla.org/page.cgi?id=get_permissions.html here] after you have contributed useful comments to several Bugs.
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** currently, user Bill Gianopoulos '''wg9s''' unofficially supports [http://www.wg9s.com/comm-esr/ Linux and Windows builds] of SeaMonkey, currently versions 2.53, 2.53 de, 2.57 and Trunk. Some user experience you find [https://unofficialseamonkeynews.wordpress.com/?s=wg9s here].
** currently, user Bill Gianopoulos '''wg9s''' unofficially supports [http://www.wg9s.com/comm-esr/ Linux and Windows builds] of SeaMonkey, currently versions 2.53, 2.53 de, 2.57 and Trunk. Some user experience you find [https://unofficialseamonkeynews.wordpress.com/?s=wg9s here].
** A full list of hardware and software requirements for Windows, Linux and Mac can be found [http://www.seamonkey-project.org/doc/system-requirements here].
** A full list of hardware and software requirements for Windows, Linux and Mac can be found [http://www.seamonkey-project.org/doc/system-requirements here].
* Start your new SeaMonkey as follows (at a command-line [shell] prompt, after cd to the directory containing the executable):<pre>./seamonkey -no-remote -ProfileManager</pre> The first time, '''create a new UserProfile then use it'''; '''especially if you do your tests with later versions than your normal one'''. And anyway, save your existing User Profile - you never know! .Experience shows that 2.53 will break 2.49 Bookmarks!  Later on, you can just reuse that same profile.
* Start your new SeaMonkey as follows (at a command-line [shell] prompt, after cd to the directory containing the executable):<pre>./seamonkey -no-remote -ProfileManager</pre>  
** <tt>-no-remote</tt> makes sure there will be no interference from any other instance of SeaMonkey which might be already running, or which you might start later.
** <tt>-no-remote</tt> makes sure there will be no interference from any other instance of SeaMonkey which might be already running, or which you might start later.
** For more details about the Profile Manager, see [http://kb.mozillazine.org/Profile_Manager this Mozillazine KB article] and/or [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles this Mozilla Support article]. ''(The latter is written for Firefox but substituting <tt>seamonkey</tt> where <tt>firefox</tt> is used ought to work.)''
** For more details about the Profile Manager, see [http://kb.mozillazine.org/Profile_Manager this Mozillazine KB article] and/or [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles this Mozilla Support article]. ''(The latter is written for Firefox but substituting <tt>seamonkey</tt> where <tt>firefox</tt> is used ought to work.)''
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