Media Debugging Tips: Difference between revisions

Media Debugging Tips (view source)

149 bytes added , 1 August 2023

m

formatting

Confirmed users

1,982

edits

@@ Line 3: / Line 3: @@
 == Basic Media Playback Issues ==
-For simple playback issues (videos on popular sites that fail to play back properly), the first place to start is to check the [https://firefox-source-docs.mozilla.org/devtools-user/web_console/ web developer console] for error messages related to format issues. If you see messages here related to media playback errors, please file a [https://bugzilla.mozilla.org/enter_bug.cgi?product=Core&component=Audio%2FVideo Bugzilla report], note any errors you see in the console, and please include the URL to the audio or video you're experiencing issues with.
+For starters, file a [https://bugzilla.mozilla.org/enter_bug.cgi?product=Core&component=Audio%2FVideo bug report] in Bugzilla describing the issue you've run into. Below are some additional steps you can take to help diagnose the issue.
+For simple playback issues (videos on popular sites that fail to play back properly), the first place to look is to check the [https://firefox-source-docs.mozilla.org/devtools-user/web_console/ web developer console] for error messages related to media format issues. If you see messages here related to media playback errors, please add this information to your bug report. Also please remember to include a URL to the audio or video you're experiencing issues with.
 '''Share Your about:support Text'''