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Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 05: Difference between revisions
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Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 05 (view source)
Revision as of 00:46, 29 January 2009
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=== Discovery === | === Discovery === | ||
* | * Invokes Ubiquity 1:06 | ||
* Notices Hotkey setting 0:31 | |||
==== Qualitative Summary ==== | ==== Qualitative Summary ==== | ||
| Line 23: | Line 24: | ||
=== Learnability === | === Learnability === | ||
* | * Goes to tutorial 1:38 | ||
* Auto suggest confusion 4:03 | |||
* Ubiquity covers up tutorial 6:13 | |||
* Mousing auto-suggest 18:59 | |||
==== Qualitative Summary ==== | ==== Qualitative Summary ==== | ||
'' | There were two problems observed in this test concerning the documentation being on the screen. | ||
The first was a mental mismatch, the screen shot showed the user what a command fully typed out. When the user selected the text he was surprised that the command prompt hadn't been pre-filled for him. While this issue is minor it does highlight the difficulty of documentation writing and how expectations and understanding can be different than what is written or shown. This causes more severe usability problems in later tests. | |||
The second was the that while typing the user could not reference back to the written documentation because the command prompt blocked his view. This happened as well when participants tried using Aza's video, they couldn't refer back to the correct time in the video. A Trac [https://ubiquity.mozilla.com/trac/ticket/540 ticket] has been created for further discussion. | |||
=== Commands === | === Commands === | ||
* | * weather+ 6:24 | ||
* | * define+ 7:07 | ||
* define +/- 10:56 | |||
* map+ 12:51 | |||
* mapinsert- 13:16 | |||
* mapinsert- 14:10 | |||
* mapinsert+ 15:02 | |||
* email+ 18:43 | |||
* email+ 19:33 | |||
==== Qualitative Summary ==== | ==== Qualitative Summary ==== | ||
' | The second define tag (define +/- 10:56) is an incident where the user searched for Sudo. The dictionary didn't have it and there was no fall back to other data sources. | ||
Map insert gave a particular amount of trouble as the user saw the documentation showing a different state than the default state that the map preview initially comes up in. While we could change the documentation, most people would simply not know of map inserts existence. A Trac ticket is [https://ubiquity.mozilla.com/trac/ticket/542 here]. | |||
''Commands the user guessed on, but are not included. Good for stat research and synonyms for other commands.'' | ''Commands the user guessed on, but are not included. Good for stat research and synonyms for other commands.'' | ||
* command- 00:00 | * command- 00:00 | ||
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=== Feedback === | === Feedback === | ||
* Likes: | * Likes: Comment 00:00 | ||
* Wants: Attach files to email 8:25 | |||
* Wants: Command History 16:40 | |||
==== Qualitative Summary ==== | ==== Qualitative Summary ==== | ||