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Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 05: Difference between revisions
Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 05 (view source)
Revision as of 00:59, 29 January 2009
, 29 January 2009→Qualitative Summary
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==== Qualitative Summary ==== | ==== Qualitative Summary ==== | ||
There were two problems observed in this test concerning the documentation being | There were two problems observed in this test concerning the documentation being outside of the UI. | ||
The first was a mental mismatch, the screen shot showed the user what a command fully typed out. When the user selected the text he was surprised that the command prompt hadn't been pre-filled for him. While this issue is minor it does highlight the difficulty of documentation writing and how expectations and understanding can be different than what is written or shown. This causes more severe usability problems in later tests. | The first was a mental mismatch, the screen shot showed the user what a command fully typed out. When the user selected the text he was surprised that the command prompt hadn't been pre-filled for him. While this issue is minor it does highlight the difficulty of documentation writing and how expectations and understanding can be different than what is written or shown. This causes more severe usability problems in later tests. | ||