1,623
edits
Support/Weekly Meetings/Minutes 2009-03-23: Difference between revisions
Jump to navigation
Jump to search
Support/Weekly Meetings/Minutes 2009-03-23 (view source)
Revision as of 20:20, 23 March 2009
, 23 March 2009no edit summary
(New page: '''Sumo''' * [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics] ** Start page bounce rate is now based on support.mozilla.com/en-US/kb/ instead of suppor...) |
No edit summary |
||
| Line 1: | Line 1: | ||
'''Sumo''' | '''Sumo''' | ||
* [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics] | * [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics] | ||
** Start page bounce rate is now based on support.mozilla.com/en-US/kb/ instead of support.mozilla.com/en-US/kb/Firefox+Support+Home+Page. The latter is not nearly as trafficked as the former (by a factor of | ** Start page bounce rate is now based on support.mozilla.com/en-US/kb/ instead of support.mozilla.com/en-US/kb/Firefox+Support+Home+Page. The latter is not nearly as trafficked as the former (by a factor of 10) so this will give us much more reliable data. | ||
*** The traffic that still goes to Firefox+Support+Home+Page are locales that do exist at mozilla.com but not yet on SUMO | |||
** What do we base "New Contributors" on? | ** What do we base "New Contributors" on? | ||
*** The subset of "Active contributors" that registered last week | *** The subset of "Active contributors" that registered last week | ||
* [http://support.mozilla.com/en-US/kb/Weekly+common+issues Last week's weekly support issues] | * [http://support.mozilla.com/en-US/kb/Weekly+common+issues Last week's weekly support issues] | ||
** [http://turbotax.intuit.com/support/kb/printing-mailing-saving/printing/1289.html TurboTax buttons don't show in Firefox] -- cww to monitor this in case it needs a KB article on SUMO | ** [http://turbotax.intuit.com/support/kb/printing-mailing-saving/printing/1289.html TurboTax buttons don't show in Firefox] -- cww to monitor this in case it needs a KB article on SUMO | ||
* Slight changes in SUMO milestone version numbers: rather than releasing SUMO 1.0 and then immediately releasing 1.1 the following week, we decided to renumber the releases to give the psychologically more powerful 1.0 version number more focus (and making it remain the current release for longer than just one week). As a result: | |||
** '''SUMO 0.9.5''' (formerly 1.0) will be released tomorrow, which will include the backend of the [http://blog.mozilla.com/sumo/2009/02/19/sumo-localization-dashboard/ localization dashboard] -- however, the full functionality will not be included until SUMO 1.0 is released. | |||
** '''SUMO 1.0''' (formerly 1.1) will be released next week, giving us a lot of usability fixes and polish based on the [https://wiki.mozilla.org/Support/UX/Audit UX audit]. | |||
'''Knowledge Base''' | '''Knowledge Base''' | ||