Support/MetricsDashboardPRD: Difference between revisions

Support/MetricsDashboardPRD (view source)

No change in size , 7 April 2009

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 =Absolute must-haves=
 *Metrics should be able to be categorized so that they don't just all pile up on a single page
+*Individual metrics may have different date ranges (e.g. last week, last month, etc.) and should be clearly labeled as such
+** For example, we might want to look at the traffic of the site on weekly basis, while we would want to look at CSAT trends on a monthly basis.
 *Flexible framework where new metrics can easily be added via new SQL queries
 ** Properties of an individual metrics object would include title, display format (%, number, etc), category, and period length (e.g. day, week, month)
-*Individual metrics may have different date ranges (e.g. last week, last month, etc.) and should be clearly labeled as such
-** For example, we might want to look at the traffic of the site on weekly basis, while we would want to look at CSAT trends on a monthly basis.
 *Historic storage of metrics -- similar to how we're saving metrics over time on the [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly Metrics spreadsheet]
 ** The data needs to be stored in a way that allows us plot the data (piecharts, histograms) in the future. E.g. stored in the db or in xml files or similar.