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Support/Weekly Meetings/Agenda 2009-06-08: Difference between revisions
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Support/Weekly Meetings/Agenda 2009-06-08 (view source)
Revision as of 16:32, 8 June 2009
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** Nothing. | ** Nothing. | ||
* SUMO Q3 2009 goals planning | * SUMO Q3 2009 goals planning | ||
** Productize SUMO - Make SUMO a support solution that can be deployed for other software projects | |||
** Launch Fennec Support website based on SUMO | |||
** Implement contributor karma system to show recognition and encourage participation in the SUMO community | |||
** Implement WYSIWYG Knowledge Base editor | |||
** Implement Web based Live Chat client | |||
** Forum UX (streamline process of submitting and receiving answer to forum question)? | |||
** Upgrade TikiWiki to 3.0 and get upstreaming process in place | |||
'''Knowledge Base''' | '''Knowledge Base''' | ||
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* Do we force forum posters to have a valid e-mail? [https://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=360253&forumId=1] | * Do we force forum posters to have a valid e-mail? [https://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=360253&forumId=1] | ||
'''Live Chat'' | '''Live Chat''' | ||
*[http://pastebin.mozilla.org/656157 Top chat tags last week] | *[http://pastebin.mozilla.org/656157 Top chat tags last week] | ||