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Support/ForumUX/PRD: Difference between revisions
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To improve the experience of contributors and users on the support forums to make finding what they're looking for easier. This is a collection of changes (hopefully most small and simple) that will streamline giving support and make the workings of the forums more transparent for users. | To improve the experience of contributors and users on the support forums to make finding what they're looking for easier. This is a collection of changes (hopefully most small and simple) that will streamline giving support and make the workings of the forums more transparent for users. | ||
* Make thread filters work as they should and make them more apparent, adding filter options for: | * Make thread filters work as they should and make them more apparent, adding filter options for: | ||
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** Threads with last post not by a contributor | ** Threads with last post not by a contributor | ||
** Threads by the logged in contributor | ** Threads by the logged in contributor | ||
* {{bug|409904}} | * Make e-mails from support more useful: {{bug|409904}} | ||
* Add ability to change thread statuses (for moderators) from a thread rather than from editing the firstpost or going to threadlist {{bug|413666}} | * Add ability to change thread statuses (for moderators) from a thread rather than from editing the firstpost or going to threadlist {{bug|413666}} | ||
* Add icons for "solution proposed" and "request for more info" | * Add icons for "solution proposed" and "request for more info" | ||
* Add status and icon for when the original commenter replies. | * Add status and icon for when the original commenter replies. | ||
* Add status and icon for "invalid" = This question doesn't apply to Firefox. | * Add status and icon for "invalid" = This question doesn't apply to Firefox. | ||