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Support/ForumUX/PRD: Difference between revisions
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* Advanced search page(s) - UI that does not confuse user {{bug|501880}} | * Advanced search page(s) - UI that does not confuse user {{bug|501880}} | ||
** djst: I think our focus should be to define which items/elements we think are essential to this advanced search, and have a UX guy (e.g. Neil) figure out how this would actually look like. | |||
** Proposed advanced forum search UI (needs feedback(: | ** Proposed advanced forum search UI (needs feedback(: | ||
*** [[File:SupportForumUXforumsearch.jpg|500px]] | *** [[File:SupportForumUXforumsearch.jpg|500px]] | ||
*** djst: The "sort by" stuff could be skipped and just part of the resulting page (e.g. click on the headings of columns to sort rather than having it in the form itself) | |||
** Proposed KB search UI (needs feedeback): | ** Proposed KB search UI (needs feedeback): | ||
*** [[File:SupportForumUXkbsearch.jpg|500px]] | *** [[File:SupportForumUXkbsearch.jpg|500px]] | ||
* Need icon designed for "does not apply to firefox" / "invalid" status | * Need icon designed for "does not apply to firefox" / "invalid" status | ||
** Icon is 16x16 | ** Icon is 16x16 | ||
** djst: this needs more context. where will this icon be shown? how does the existing icons look like? | |||
* Need help figuring out better UI for filtering forum threads. How to make it more visible but not clutter the interface. | * Need help figuring out better UI for filtering forum threads. How to make it more visible but not clutter the interface. | ||
* Design icons for "solution proposed" and "request for more info" | * Design icons for "solution proposed" and "request for more info" | ||
** Icon is 16x16 | ** Icon is 16x16 | ||
** djst: same as above | |||
* Design icon for when the original commenter replies. | * Design icon for when the original commenter replies. | ||
** Icon is 16x16 | ** Icon is 16x16 | ||
** djst: same as above | |||
* Make it easier for users to find their way back to their posted question by showing a post-submission page {{bug|505432}} | * Make it easier for users to find their way back to their posted question by showing a post-submission page {{bug|505432}} | ||
** Should we do it as an independent page or put this info above the existing page? | ** Should we do it as an independent page or put this info above the existing page? | ||
** djst: what we also need help with is designing the post-submission info in the first place. see mockup in the bug above | |||
* Improve quality of asked questions by providing better guidelines in the submission form {{bug|505425}} | * Improve quality of asked questions by providing better guidelines in the submission form {{bug|505425}} | ||
** Questions we'd like asked are in [[Support/ForumUX/PRD/New_Question_Form]]. Need input on how usable that form is and how to format it. | ** Questions we'd like asked are in [[Support/ForumUX/PRD/New_Question_Form]]. Need input on how usable that form is and how to format it. | ||
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** 16x16 | ** 16x16 | ||
* Need input on tagging UI (maybe?) | * Need input on tagging UI (maybe?) | ||
** djst: no idea what you mean with this; recommend taking this out of the list for Neil | |||