Support/KBForum:PRD: Difference between revisions

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=How it is different=
=How it is different=
==Status's==
==Statuses==
Similar to threads having an unsolved and solved status, the threads in this forum would have thread status' that would be applied to a KB article.
Similar to threads having an unsolved and solved status, the threads in this forum would have thread statuses that would be applied to a KB article.
* Proposed - When an article is requested, but not triaged.
* Proposed - When an article is requested, but not triaged.
* Duplicate - When an article request is a duplicate of another article request.
* Already exists - When an article request is a duplicate of another article request.
* Needs draft - When an article request has been triaged, but not drafted.
* Needs draft - When an article request has been triaged, but not drafted.
* Ready for review - When an article has been drafted, and is waiting for review to be moved to the knowledge base.
* Ready for review - When an article has been drafted, and is waiting for review to be moved to the knowledge base.
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