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=How it is different= | =How it is different= | ||
== | ==Statuses== | ||
Similar to threads having an unsolved and solved status, the threads in this forum would have thread | Similar to threads having an unsolved and solved status, the threads in this forum would have thread statuses that would be applied to a KB article. | ||
* Proposed - When an article is requested, but not triaged. | * Proposed - When an article is requested, but not triaged. | ||
* | * Already exists - When an article request is a duplicate of another article request. | ||
* Needs draft - When an article request has been triaged, but not drafted. | * Needs draft - When an article request has been triaged, but not drafted. | ||
* Ready for review - When an article has been drafted, and is waiting for review to be moved to the knowledge base. | * Ready for review - When an article has been drafted, and is waiting for review to be moved to the knowledge base. |
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