Confirmed users
5,365
edits
Thunderbird/Support/Thunderbird3/SupportPlan: Difference between revisions
Thunderbird/Support/Thunderbird3/SupportPlan (view source)
Revision as of 14:38, 15 September 2009
, 15 September 2009→Knowledge Base
No edit summary |
|||
| Line 9: | Line 9: | ||
# implementation of SUMO as KB (or use backup solutioni e.g. wiki.mozilla.org if SUMO not ready) | # implementation of SUMO as KB (or use backup solutioni e.g. wiki.mozilla.org if SUMO not ready) | ||
# based on TB2 and TB3 issues, define top 10 customer issues for KB (text plus possibly screenshots and videos) e.g. cannot send email, cannot receive email - September 18, 2009 | # based on TB2 and TB3 issues, define top 10 customer issues for KB (text plus possibly screenshots and videos) e.g. cannot send email, cannot receive email - September 18, 2009 | ||
# based on TB3 new features define top | # based on TB3 new features define top 5 for KB e.g. compact header, auto config db - September 25, 2009 | ||
# document up top 10 customer and top 5 new features in KB - November 1, 2009 | |||
== Get Satisfaction Forums == | == Get Satisfaction Forums == | ||