Confirmed users
1,424
edits
Support/Kitsune/Personas: Difference between revisions
Jump to navigation
Jump to search
no edit summary
No edit summary |
|||
| Line 1: | Line 1: | ||
Personas are archetypes of specific users with specific need. They are not stereotypes, but resemble a real person as closely as possible. | |||
==Why Personas?== | |||
* To provide us with a plan for what the KB should do and how it should do it. The goals and tasks of the personas are the foundation for the design of the KB | |||
* Personas give us a common language and undertanding. Since Personas are like real people, even nuances of behaviour is easy to communicate without the need for elaborate explanations. That makes it easier to communicate with stakeholders, developers and designers. All decisions are made with the same users in mind. | |||
* Personas make designs measurable. We can test, if a design is actually suitable for a Persona, much like with a real person. | |||
== Suggestions - Kadir == | == Suggestions - Kadir == | ||