Confirmed users
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Support/Kitsune/Personas: Difference between revisions
→KB Contributors
| Line 78: | Line 78: | ||
** Experience goals: Feel part of the Mozilla community | ** Experience goals: Feel part of the Mozilla community | ||
** End goals: | ** End goals: | ||
*** | *** Has lot's of time and wants to do something worthwile | ||
*** Writing technical documents without difficulty | *** Writing technical documents without difficulty | ||
*** Wants to have an up to date KB to refer people to. | *** Wants to have an up to date KB to refer people to. | ||
| Line 88: | Line 88: | ||
** Type: secondary | ** Type: secondary | ||
** Experience goals: | ** Experience goals: | ||
** End goals: | *** Wants to feel heard | ||
*** Wants the process to be very low effort | |||
** End goals: | |||
*** Correct information he thinks is wrong | |||
*** Add information he thinks is missing | |||
** Life goals: n/a | ** Life goals: n/a | ||
** Computer skills 1-5: | ** Computer skills 1-5: | ||