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Support/Forum/Snippets: Difference between revisions
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== Update Flash == | == Update Flash == | ||
You're using an old version of the Flash plugin, which can cause problems. First update your installation of Flash. See ((Managing the Flash plugin)) | You're using an old version of the Flash plugin, which can cause problems. First update your installation of Flash. See ((Managing the Flash plugin)) | ||
== Possible Malware == | |||
Your issue may be caused by Malware. You can run and update the following __free__ anti virus software: | |||
1. Malwarebytes (Free version) - http://www.malwarebytes.org | |||
2. Spybot Search & Destroy - http://www.safer-networking.org | |||
3.Spyware Terminator - http://www.spywareterminator.com | |||
In addition, there are a number of forums you can use to help get rid of your infection. These include: | |||
*http://www.bleepingcomputer.com/forums/ | |||
*http://forums.spybot.info/ | |||
*http://www.spywarewarrior.com/index.php | |||
=== Create Master Password === | |||
1. Click __Tools__ on the top of the Firefox menu | |||
2. In the drop-down box, click __options__ | |||
3. Click the __Security Panel__ | |||
4. Under Passwords, click {DIV(class=button,type=>span)}Use a master password{DIV} | |||
5. A Change password window will pop-up. Please enter your new password twice. | |||