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Support/Kitsune/Personas: Difference between revisions
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====KB Contributors==== | ====KB Contributors==== | ||
*Bela: KB contributor | *Bela: KB contributor - [[Support/Kitsune/KB/context_scenarios/Bela|'''Context Scenarios''']] | ||
** Type: '''Primary''' | ** Type: '''Primary''' | ||
** Experience goals: Feel part of the Mozilla community | ** Experience goals: Feel part of the Mozilla community | ||
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** Frequency: almost daily | ** Frequency: almost daily | ||
*Ben: One-off KB contributor | *Ben: One-off KB contributor - [[Support/Kitsune/KB/context_scenarios/Ben|'''Context Scenarios''']] | ||
** Type: secondary | ** Type: secondary | ||
** Experience goals: | ** Experience goals: | ||
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** Frequency: occasionaly | ** Frequency: occasionaly | ||
*David: KB admin | *David: KB admin - [[Support/Kitsune/KB/context_scenarios/David|'''Context Scenarios''']] | ||
** Type: customer | ** Type: customer | ||
** Experience goals: Wants it to be efficient | ** Experience goals: Wants it to be efficient | ||
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** Frequency: everyday | ** Frequency: everyday | ||
*Pascal: Localizer | *Pascal: Localizer - [[Support/Kitsune/KB/context_scenarios/Pascal|'''Context Scenarios''']] | ||
** Type: '''Primary''' | ** Type: '''Primary''' | ||
** Experience goals: | ** Experience goals: | ||