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| === Presentation === | | === Presentation === |
| *Articles can have different display templates. [[Support/Kitsune/KB/context_scenarios/Ellen#Ellen:_Search_-_Overview_Article|(ref)]] [[Support/Kitsune/KB/context_scenarios/Jonas#Jonas:_Want.27s_advanced_information|(ref)]] [[Support/Kitsune/KB/context_scenarios/Ellen#Ellen:_Firefox_crashes|(ref)]]
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| *All videos offer users sharing and embeding options. [[Support/Kitsune/KB/context_scenarios/William#William:_Blogging_and_sharing|(ref)]]
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| *Articles offer embed code - like Google Wave. [[Support/Kitsune/KB/context_scenarios/William#William:_Blogging_and_sharing|(ref)]]
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| *Screenshots presented with the applicable step-by-step text instruction below. There is navigation included that allows the user to move back and forward though the steps, let's them know where they are in the process and allows them to skip directly to any step. [[Support/Kitsune/KB/context_scenarios/Ellen#Ellen:_Firefox_crashes|(ref)]]
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| *When a user mouses over highlighted sections of the screenshots they are shown notes with extra information about the interface, functions and features. [[Support/Kitsune/KB/context_scenarios/Ellen#Ellen:_Firefox_crashes|(ref)]] [[Michael's_Notes#Screenshots_with_Flickr-like_notes|(example)]]
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| *Screencasts presented with the applicable step-by-step text instruction below. There is navigation included that allows the user to move back and forward though the steps, let's them know where they are in the process and allows them to skip directly to any step. [[Support/Kitsune/KB/context_scenarios/Ellen#Ellen:_Firefox_crashes_v2|(ref)]] [http://reports.graymattergravy.com/2010/03/09/screencast-ideas/ (example)] [http://www.flickr.com/photos/djst/4621395810/ (example)]
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| *Articles can have an Advanced view that presents additional information not normally seen. [[Support/Kitsune/KB/context_scenarios/Jonas#Jonas:_Want.27s_advanced_information|(ref)]]
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| === Context === | | === Context === |