Account confirmers, Anti-spam team, Confirmed users, Bureaucrats and Sysops emeriti
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* Messages are sent through a spam filter and spam-scored. | * Messages are sent through a spam filter and spam-scored. | ||
* Anything above spam score XXX is thrown out. | * Anything above spam score XXX is thrown out. | ||
* Any mailman content filters are applied. (XXXIs this right? Does it happen at this point?) | |||
* Then, for most groups: | * Then, for most groups: | ||
** Anything not from someone on the global whitelist is sent for moderation. | ** Anything not from someone on the global whitelist is sent for moderation. | ||
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===What do I do if my messages are not getting through?=== | ===What do I do if my messages are not getting through?=== | ||
If you send a message and, after two hours, you do not see it posted and did not get a reply back, and you have not been told you are on a blacklist, please contact XXX, with the exact date and time of a message you sent, the mechanism you used (mail/news/Google Groups) and the name of the discussion forum you sent it to. | Things to check: | ||
If you send a message with a valid "From:" address and, after two hours, you do not see it posted and did not get a reply back, and you have not been told you are on a blacklist, please contact XXX, with the exact date and time of a message you sent, the mechanism you used (mail/news/Google Groups) and the name of the discussion forum you sent it to. | |||
==Moderation== | ==Moderation== | ||
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In the moderation interface, choose "Add <email address> to one of these sender filters" and pick "Rejects". | In the moderation interface, choose "Add <email address> to one of these sender filters" and pick "Rejects". | ||
OR | OR perhaps | ||
In the moderation interface, choose "Add <email address> to one of these sender filters" and pick "Discards". | In the moderation interface, choose "Add <email address> to one of these sender filters" and pick "Discards". | ||
OR | OR perhaps | ||
In the moderation interface, choose "Ban <email address> from ever subscribing to this mailing list". | In the moderation interface, choose "Ban <email address> from ever subscribing to this mailing list". | ||
XXXWhich is it? | XXXWhich is it? | ||
===What about other filtering mechanisms?=== | |||
Content filters and other such things you set up in the Mailman admin UI will still be applied. | |||
===How do I fix it if I've added someone to the wrong list?=== | ===How do I fix it if I've added someone to the wrong list?=== | ||
For this, you need administrator access to the list, not just moderator access. | For this, you need administrator access to the list, not just moderator access, and you need to remember which list you were moderating when you initially mis-whitelisted or mis-blacklisted them. Then, visit the [https://lists.mozilla.org/admin/ appropriate list admin page], log in, click "Privacy Options" and then "Sender Filters". This page has several lists; the ones you care about are <b>accept_these_nonmembers</b> and <b>reject_these_nonmembers</b>. | ||
XXXNot all lists are on that page. | XXXNot all lists are on that page. | ||