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Thunderbird/Support/GetSatisfaction/GettingStarted: Difference between revisions
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Thunderbird/Support/GetSatisfaction/GettingStarted (view source)
Revision as of 03:37, 7 June 2011
, 7 June 2011→Rule # 3 Use the Boilerplate
m (Minor - change email address to new mozilla one) |
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Most support requests have already been answered. There are some boilerplate responses here: | Most support requests have already been answered. There are some boilerplate responses here: | ||
https://wiki.mozilla.org/Thunderbird/Support/GetSatisfaction/BoilerPlate | https://wiki.mozilla.org/Thunderbird/Support/GetSatisfaction/BoilerPlate | ||
and | and '''always personalize''' them to your style of writing and to the particular support request | ||
== Rule # 4 Don't re-invent the wheel, link to existing solutions == | == Rule # 4 Don't re-invent the wheel, link to existing solutions == | ||