Support/Goals/2011Q2/KB Doc Policies: Difference between revisions

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+=Developing Policies=
+With the new Firefox release schedule we need to clarify how work on the KB should proceed. How do we prioritize our work, what should get localized and when, how should approvals work, when do we archive an article, etc. are some of the questions that need to be answered. I've outlined the basic mechanics around documentation below. That will help inform the policies which I'll draft as a single document and then use that to update our KB contributor documentation where necessary.
+To do:
+*[2011-06-15] Draft new KB policies
+*[2011-06-22] Update KB contributor documents
+**[https://support.mozilla.com/en-US/kb/improve-knowledge-base Improve the Knowledge Base]
+**[https://support.mozilla.com/en-US/kb/how-the-knowledge-base-works How the Knowledge Base works]
+**[https://support.mozilla.com/en-US/kb/how-to-write-knowledge-base-articles How to write Knowledge Base articles]
+**[https://support.mozilla.com/en-US/kb/markup-chart Markup chart]
+**[https://support.mozilla.com/en-US/kb/how-to-use-for How to use For]
+**[https://support.mozilla.com/en-US/kb/how-to-use-templates How to use Templates]
 ==Documentation procedure==
 With the new Firefox six week release schedule, we'll be moving our documentation schedule to a six week cycle also. The schedule for Firefox 5 is slightly different than the subsequent schedule for Firefox 6 and beyond so I'll describe the latter as it will eventually be the new routine.