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Revision as of 05:53, 20 December 2011
, 20 December 2011→Support
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=== [[Thunderbird/Support|Support]] === | === [[Thunderbird/Support|Support]] === | ||
(If you support Thunderbird or write or translate documentation to help support Thunderbird, please [https://mail.mozilla.org/listinfo/tb-support-crew subscribe to the tb-support-crew mailing list] and briefly introduce yourself to the list) | |||
# 1147 new support topics (1176 one week ago) - [[Media:Thunderbird-GetSatisfaction-stats-12-18Dec2011-2011-12-19_1453.png]] | |||
# [[Thunderbird/Thunderbird9.0SupportIssues|Thunderbird 9 Support Issues]] - Please edit and add any issues or bugs found in TB9 and tag them '''tb9''' | |||
# [http://blog.mozilla.com/roland/2011/12/19/support-contributors-please-add-yorself-to-the-mozillians-directory/ Support Contributors, please add yourself to the Mozillians directory] | |||
# '''Experimental''' twice a day Thunderbird support report showing trending topics, ISPs, mail providers, tags, anti-virus and active contributors at [http://thunderbirdrobot.posterous.com/ thunderbirdrobot.posterous.com]. Unfortunately due to [http://developers.posterous.com/html-limits-on-posts-via-email-or-the-api what seems like a bug in the posterous API it's truncated] ([http://developers.posterous.com/new-api-stripping-out-code-content same report from another developer]). Luckily I have an email backup which I can use to fix it. '''Help wanted with the code''': i) [https://github.com/rtanglao/momogs/blob/master/emailReport2.rb email to Posterous script], ii) [https://github.com/rtanglao/momogs/blob/master/postlyReport.rb post to API Posterous script]; contact rtanglao AT mozilla.com or send me a github pull request | |||
# See [[Thunderbird/StatusMeetings/2011-12-20/SupportAppendix|this week's Support Appendix]] for full Get Satisfaction metrics and other support details | |||
=== Lightning Updates === | === Lightning Updates === | ||