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Revision as of 07:51, 20 December 2011
, 20 December 2011→Support
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# '''Experimental''' twice a day Thunderbird support report showing trending topics, ISPs, mail providers, tags, anti-virus and active contributors at [http://thunderbirdrobot.posterous.com/ thunderbirdrobot.posterous.com]. Unfortunately due to [http://developers.posterous.com/html-limits-on-posts-via-email-or-the-api what seems like a bug in the posterous API it's truncated] ([http://developers.posterous.com/new-api-stripping-out-code-content same report from another developer]). Luckily I have an email backup which I can use to fix it. '''Help wanted with the code''': i) [https://github.com/rtanglao/momogs/blob/master/emailReport2.rb email to Posterous script], ii) [https://github.com/rtanglao/momogs/blob/master/postlyReport.rb post to API Posterous script]; contact rtanglao AT mozilla.com or send me a github pull request | # '''Experimental''' twice a day Thunderbird support report showing trending topics, ISPs, mail providers, tags, anti-virus and active contributors at [http://thunderbirdrobot.posterous.com/ thunderbirdrobot.posterous.com]. Unfortunately due to [http://developers.posterous.com/html-limits-on-posts-via-email-or-the-api what seems like a bug in the posterous API it's truncated] ([http://developers.posterous.com/new-api-stripping-out-code-content same report from another developer]). Luckily I have an email backup which I can use to fix it. '''Help wanted with the code''': i) [https://github.com/rtanglao/momogs/blob/master/emailReport2.rb email to Posterous script], ii) [https://github.com/rtanglao/momogs/blob/master/postlyReport.rb post to API Posterous script]; contact rtanglao AT mozilla.com or send me a github pull request | ||
# See [[Thunderbird/StatusMeetings/2011-12-20/SupportAppendix|this week's Support Appendix]] for full Get Satisfaction metrics and other support details | # See [[Thunderbird/StatusMeetings/2011-12-20/SupportAppendix|this week's Support Appendix]] for full Get Satisfaction metrics and other support details | ||
# Happy Holidays and thanks to all who contributed to support in 2011! Thunderbird Get Satisfaction year in numbers work in progress: | # Happy Holidays and thanks to all who contributed to support in 2011! Thunderbird Get Satisfaction year in numbers work in progress: over 4000 topics solved by contributors and employees; over 25000 replies by contributors and employees | ||
=== Lightning Updates === | === Lightning Updates === | ||