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Mobile/Testdrivers Program/How To/File a Bug: Difference between revisions
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Mobile/Testdrivers Program/How To/File a Bug (view source)
Revision as of 21:06, 4 May 2012
, 4 May 2012→Did Firefox Crash?
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Try to get the crash ID, see [https://secure.flickr.com/photos/28345864@N07/6380074109/in/set-72157628089235789 these image steps] (keep clicking Next-->) == | Try to get the crash ID, see [https://secure.flickr.com/photos/28345864@N07/6380074109/in/set-72157628089235789 these image steps] (keep clicking Next-->) == | ||
* The last step in the instructions is to grab the "Crash Report ID", put this in a safe place and add it to the bug you file below | * The last step in the instructions is to grab the "Crash Report ID", put this in a safe place and add it to the bug you file below | ||
== If possible, get a Log == | |||
If this is your first time visiting this page, you probably don't have the log capturing app installed already, please install it as per the instructions below and then try to reproduce your issue. | |||
* Install the free app 'aLogCat' on your device | |||
* Open aLogCat, pause the logs, go to the app's menu and "Clear" the log, then restart the log gathering | |||
* Close aLogCat and go to Aurora, do your tests or reproduce the steps that caused the issues you're seeing. | |||
* Once you've reproduced the issue(s), close Aurora and return to aLogCat where the in-app menu gives you the option to "Share" the logs gathered. Share to yourself via email or other method that gives you a way to grab the log and create a text file that you will be able to attach to a bug | |||
== Step 3. [https://bugzilla.mozilla.org/enter_bug.cgi?product=Fennec%20Native&component=General&status_whiteboard=%5BMTD%5D&op_sys=Android&comment=Web%20page%20or%20screen%20you%20were%20on%20when%20you%20saw%20the%20issue:%20%0D%0A%0D%0ASteps%20to%20reproduce:%0D%0A1.%20%0D%0A2.%20%0D%0A3.%20%0D%0A%0D%0AWhat%20you%20expected:%20%0D%0A%0D%0ACrash%20report%20ID%20%28if%20applicable%29:%20 Click here], log in if necessary, and then fill out the form == | == Step 3. [https://bugzilla.mozilla.org/enter_bug.cgi?product=Fennec%20Native&component=General&status_whiteboard=%5BMTD%5D&op_sys=Android&comment=Web%20page%20or%20screen%20you%20were%20on%20when%20you%20saw%20the%20issue:%20%0D%0A%0D%0ASteps%20to%20reproduce:%0D%0A1.%20%0D%0A2.%20%0D%0A3.%20%0D%0A%0D%0AWhat%20you%20expected:%20%0D%0A%0D%0ACrash%20report%20ID%20%28if%20applicable%29:%20 Click here], log in if necessary, and then fill out the form == | ||