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Support:ImprovingSupportOptions: Difference between revisions
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Support:ImprovingSupportOptions (view source)
Revision as of 19:59, 1 December 2006
, 1 December 2006→IRC #firefox channel problems and solutions
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== IRC #firefox channel problems and solutions == | == IRC #firefox channel problems and solutions == | ||
* The need to install, and know how to use, an IRC client puts a technical and time hurdle in the path of the expanding Firefox user base with novice technical skills, time, or interest. | |||
* Provides a good solution to the posting and rollover problem with trying to deal with high volumes of inquires on the forums. | |||
== Knowledge Base problems and solutions == | == Knowledge Base problems and solutions == | ||