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Thunderbird/Support/SupportDay/2012-06-06 (view source)
Revision as of 05:21, 5 June 2012
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*'''Where:''' [https://etherpad.mozilla.org/tb-support-day-2012-06-06 TB13 support issues Etherpad] based on support topics in the official Thunderbird Get Satisfaction Forum or your favourite unofficial Thunderbird Support Forum and optionally in IRC at irc.mozilla.org, #tb-support-crew (if you don't have an IRC client installed, then try this web client: [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23tb-support-crew #tb-support-crew via the mibbit client] ) - Roland Tanglao, the Thunderbird Technical Support Lead, will be monitoring the Etherpad and IRC 8a.m. Pacific - 4p.m Pacific with a break or two for lunch and coffee | *'''Where:''' [https://etherpad.mozilla.org/tb-support-day-2012-06-06 TB13 support issues Etherpad] based on support topics in the official Thunderbird Get Satisfaction Forum or your favourite unofficial Thunderbird Support Forum and optionally in IRC at irc.mozilla.org, #tb-support-crew (if you don't have an IRC client installed, then try this web client: [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23tb-support-crew #tb-support-crew via the mibbit client] ) - Roland Tanglao, the Thunderbird Technical Support Lead, will be monitoring the Etherpad and IRC 8a.m. Pacific - 4p.m Pacific with a break or two for lunch and coffee | ||
Thunderbird 13 is going to be released June 5, 2012. Based on experience with prior releases, the first day after the release | Thunderbird 13 is going to be released June 5, 2012. Based on experience with prior releases, the first day after the release is when the support community finds the issues with that release. Hence having the support day on June 6 one day after the release on the 5th. There will also be another support day after the release of Thunderbird 14. | ||
Therefore we are going to have a support day to try and collectively as a support community and more efficiently find these problems faster and help each other solve them. | Therefore we are going to have a support day to try and collectively as a support community and more efficiently find these problems faster and help each other solve them. | ||