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Thunderbird/Support/GetSatisfaction/BoilerPlate: Difference between revisions
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Thunderbird/Support/GetSatisfaction/BoilerPlate (view source)
Revision as of 22:00, 18 June 2012
, 18 June 2012→Inbox or email disappeared
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(<b>always <a href="http://support.mozillamessaging.com/en-US/kb/profiles?s=profile&as=s#w_backing-up-a-profile">backup your Thunderbird profile which contains your email</a> before trying anything!</b>) | (<b>always <a href="http://support.mozillamessaging.com/en-US/kb/profiles?s=profile&as=s#w_backing-up-a-profile">backup your Thunderbird profile which contains your email</a> before trying anything!</b>) | ||
(my apologies of course if you have tried any or all of the following steps; it wasn't clear from your post what troubleshooting and workarounds you have tried) | |||
0. double check the email wasn't deleted from another device using IMAP e.g. mobile like iPhone or another computer or using a web browser and webmail | 0. double check the email wasn't deleted from another device using IMAP e.g. mobile like iPhone or another computer or using a web browser and webmail | ||