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Discussion Forums/Request For Comment (view source)
Revision as of 04:41, 7 August 2012
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Mozilla is interested in gathering feedback on how the community feels about the state of Discussion Forums (mailing lists, newsgroups) and how they can be improved. | Mozilla is interested in gathering feedback on how the community feels about the state of Discussion Forums (mailing lists, newsgroups) and how they can be improved. | ||
Please contribute to this document. | |||
At present, Mozilla IT manages two Mailman v2 instances, *one* for Mailing Lists (various -AT-mozilla.org) and *the other* for a Newsgroups + Mailing Lists (a.k.a. "Discussion Forums") which have @lists.mozilla.org email addresses, and corresponding Newsgroups hosted at news.mozilla.org, provided by GigaNews and synced to Google Groups. | == Status Quo == | ||
At present, Mozilla IT manages two Mailman v2 instances, **one** for 'simple' Mailing Lists (various -AT-mozilla.org addresses) and **the other** for a Newsgroups + Mailing Lists (a.k.a. "Discussion Forums") which have @lists.mozilla.org email addresses, and corresponding Newsgroups hosted at news.mozilla.org, provided by GigaNews and synced to Google Groups. | |||
Discussion Forums are the [[https://wiki.mozilla.org/Discussion_Forums/Problem_Statement primary form of communication]] for projects within Mozilla, and are available over the most kinds of mediums: email, newsgroup or via Google Groups' web interface; all posts are synced (hopefully) across all other mediums, and the user not bothered with the details. To encourage the largest range of voices, we want to be available in a seamless way to as many formats and devices as possible. | Discussion Forums are the [[https://wiki.mozilla.org/Discussion_Forums/Problem_Statement primary form of communication]] for projects within Mozilla, and are available over the most kinds of mediums: email, newsgroup or via Google Groups' web interface; all posts are synced (hopefully) across all other mediums, and the user not bothered with the details. To encourage the largest range of voices, we want to be available in a seamless way to as many formats and devices as possible. | ||
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=== Google Groups Syncing === | === Google Groups Syncing === | ||
For various reasons, Google Groups has had trouble accurately syncing with the posts from news.mozilla.org, causing confusing and fragmentation | For various reasons, Google Groups has had trouble accurately syncing with the posts from news.mozilla.org, particularly newly created lists , causing confusing and fragmentation. | ||
== Desired Features == | == Desired Features == | ||
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The ability to reliably post from a webpage to a Discussion Forum (as would be expected in a traditional 'Web Forum') is sorely lacking from Mozilla. Google Groups (as mentioned previously) is not always reliable with our forums, and has a distinctly foreign feel. | The ability to reliably post from a webpage to a Discussion Forum (as would be expected in a traditional 'Web Forum') is sorely lacking from Mozilla. Google Groups (as mentioned previously) is not always reliable with our forums, and has a distinctly foreign feel. | ||
Mailman currently can provide read-only archive of messages. | |||
=== Mobile === | === Mobile === | ||
A tablet or mobile-friendly interface, as a growing number of users will be using Firefox for Android, etc. | |||
== Suggested Improvements == | == Suggested Improvements == | ||
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Mailman v3, has a number of promising advancements that could improve the current state of our Discussion Forums. | Mailman v3, has a number of promising advancements that could improve the current state of our Discussion Forums. | ||
* Multi-domain support. Allows IT to combine the two separate instances of Mailman, potentially. | |||
* Persona (OpenID) Support | * Persona (OpenID) Support | ||
* Web interface (Django), user posting and administration | * Web interface (Django), user posting and administration | ||
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=== Mozillian Jabber === | === Mozillian Jabber === | ||
Modern Jabber (XMMP) is a flexible instant messaging system. Mozilla could create chatrooms that synchronize to corresponding IRC channels, but be available over a protocol supported by most modern Instant Messaging clients that new users are more likely to have. This would facilitate easier 1-on-1 communication in a safe and secure way, possibly even making use of @mozillian.org account names. | |||
=== Mozillian Diaspora === | === Mozillian Diaspora === | ||
Open Source Social | Open Source 'Social Newsfeed' software exists, and has been shown to generally work. Should Mozilla pursue hosting Social Network tools for Mozillians (community members and volunteers, plus Mozilla employees)? | ||
== Relevant Reading == | == Relevant Reading == | ||