Support/Goals/2012Q4: Difference between revisions

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==Firefox Desktop==
==Firefox Desktop==
*{{done|Gain better user insights from SUMO Data (clustering)}}''&mdash; <u>Matt</u>, Tyler ([https://sumo.etherpad.mozilla.org/64 Project plan])''
*{{done|Gain better user insights from SUMO Data (clustering)}}''&mdash; <u>Matt</u>, Tyler ([https://sumo.etherpad.mozilla.org/64 Project plan])''
*{{ok|Provide a report to the organization giving key insights gained through Feedback and Support}}''&mdash; <u>Matt</u>, Cheng, Tyler ([https://sumo.etherpad.mozilla.org/sentimentreport Project plan])''
*{{done|Provide a report to the organization giving key insights gained through Feedback and Support}}''&mdash; <u>Matt</u>, Cheng, Tyler ([https://sumo.etherpad.mozilla.org/sentimentreport Project plan])''
*{{ok|Aurora feedback: Run feedback survey for Firefox 18, 19}}''&mdash; <u>Tyler/Matt</u>, Cheng ('''[https://intranet.mozilla.org/User:Cwang@mozilla.com/Aurora_feedback]''')''
*{{ok|Aurora feedback: Run feedback survey for Firefox 18, 19}}''&mdash; <u>Tyler/Matt</u>, Cheng ('''[https://intranet.mozilla.org/User:Cwang@mozilla.com/Aurora_feedback]''')''
*{{risk|Facebook for Firefox (Social API): Include links to special support documentation and videos in marketing material like the What’s New page, social media and blog posts}} ''&mdash; <u>Michael</u> ([https://sumo.etherpad.mozilla.org/facebook-docs Project plan])''
*{{risk|Facebook for Firefox (Social API): Include links to special support documentation and videos in marketing material like the What’s New page, social media and blog posts}} ''&mdash; <u>Michael</u> ([https://sumo.etherpad.mozilla.org/facebook-docs Project plan])''
Confirmed users
447

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