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Compatibility/Guide: Difference between revisions
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→Negotiating with the Web site for fixing a Web compatibility issue
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* Never ever be aggressive with the persons you are trying to reach out. We want a better Web, not an angry Web ;). | * Never ever be aggressive with the persons you are trying to reach out. We want a better Web, not an angry Web ;). | ||
* Never assume you are contacting the right person | * Never assume you are contacting the right person. | ||
* Do not harass people with a lot of emails (even if they are nice to you). A good rule of thumb is to wait one week between contacts. Then a month for the third contact. If nothing has happened during the 5 weeks, give up. | * Do not harass people with a lot of emails (even if they are nice to you). A good rule of thumb is to wait one week between contacts. Then a month for the third contact. If nothing has happened during the 5 weeks, give up. | ||
* Never share publicly the emails or names of people in the bug report if they have not decided to reveal themselves. Sometimes people will be willing to help fix a Web site without necessarily telling their management. Exposing them would make their work more difficult. | * Never share publicly the emails or names of people in the bug report if they have not decided to reveal themselves. Sometimes people will be willing to help fix a Web site without necessarily telling their management. Exposing them would make their work more difficult. | ||