1,623
edits
Line 14: | Line 14: | ||
* '''Check spelling and punctuation''' -- Even though a Knowledge Base article is easy to understand and solves the problem, it might contain a few typos or excesive use of punctuations. Are you a language police? You should feel very welcome! Help us perfecting the Knowledge Base by removing the errors (don't worry about this page though). <link to more info> | * '''Check spelling and punctuation''' -- Even though a Knowledge Base article is easy to understand and solves the problem, it might contain a few typos or excesive use of punctuations. Are you a language police? You should feel very welcome! Help us perfecting the Knowledge Base by removing the errors (don't worry about this page though). <link to more info> | ||
* '''Help users in the Forum''' -- | * '''Help users in the Forum''' -- While the Knowledge Base is constantly growing to include the issues our users are facing in Firefox, there will always be issues that we're not yet covering there. That's what the Firefox Forum is for. Help us by answering the forum questions that are still unanswered! <link to more info> | ||
* '''Help users in Live Chat sessions''' -- This is by far the most social way of participating in the SUMO project. You'll interact directly with users of Firefox, and with the assistance from other Live Chat helpers, you'll make it a happier user. Live Chat is important, not only as a way for users to get immediate help, but for us to figure out what we're missing in the Knowledge Base. <link to more info> | * '''Help users in Live Chat sessions''' -- This is by far the most social way of participating in the SUMO project. You'll interact directly with users of Firefox, and with the assistance from other Live Chat helpers, you'll make it a happier user. Live Chat is important, not only as a way for users to get immediate help, but for us to figure out what we're missing in the Knowledge Base. <link to more info> |
edits