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2014 Support Team Goals: Difference between revisions
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=== Strategy === | === Strategy === | ||
In Mozilla’s plans to grow and scale existing product usage and users, add new services and enable communities who have impact, it is imperative that the key foundational services and tools are made available and are resilient. There are many opportunities possible, however there are a few critical services that are the pillars to all of the 2014 goals. | In Mozilla’s plans to grow and scale existing product usage and users, add new services and enable communities who have impact, it is imperative that the key foundational services and tools are made available and are resilient. There are many opportunities possible, however there are a few critical services that are the pillars to all of the 2014 goals. | ||
'''Firefox downloads''': Firefox download services will also be improved to provide increased resiliency through geographic redundancy. | '''Firefox downloads''': Firefox download services will also be improved to provide increased resiliency through geographic redundancy. | ||
'''Volunteer and partner database and management system.''': Growing our community and partner ecosystem, requires a shift from time spent on manual work flows and disparate sources of information, to systems and tools that enable Mozilla to | '''Volunteer and partner database and management system.''': Growing our community and partner ecosystem, requires a shift from time spent on manual work flows and disparate sources of information, to systems and tools that enable Mozilla to realize and map the true value of our volunteers and partners as well as capturing and retaining our knowledge and wisdom. | ||
'''Digital Asset Management''': Firefox launches and other branding and community events have a need for easy access to a portfolio of Mozilla approved and branded digital assets for partners, Mozilla teams and communities. A digital asset management service will increase productivity and ensure scalability to engagement, marketing and other similar events necessary to support the growth and scalability of Mozilla products and services. | '''Digital Asset Management''': Firefox launches and other branding and community events have a need for easy access to a portfolio of Mozilla approved and branded digital assets for partners, Mozilla teams and communities. A digital asset management service will increase productivity and ensure scalability to engagement, marketing and other similar events necessary to support the growth and scalability of Mozilla products and services. | ||
== <span style="color:red">'''Legal and Business Affairs'''</span> == | == <span style="color:red">'''Legal and Business Affairs'''</span> == | ||