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Engagement/Integrated Marketing/Getting Started/Communications: Difference between revisions
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== Bugzilla Comments == | == Bugzilla Comments == | ||
While Bugzilla is Mozilla's primary bug-tracking system, a "bug" can represent anything. A bug can be a collection of activities to perform, a specific [[Engagement/Integrated_Marketing/Definitions#Requirements|requirement]] needed, a [[Engagement/Integrated_Marketing/Definitions#Tracking_Bug|tracking bug]], or pretty much anything else. Within each bug, you can conversations. You can reply to people, post questions/comments, and specifically ask for a comment from one or more people. | While Bugzilla is Mozilla's primary bug-tracking system, a "bug" can represent anything. A bug can be a collection of activities to perform, a specific [[Engagement/Integrated_Marketing/Definitions#Requirements|requirement]] needed, a [[Engagement/Integrated_Marketing/Definitions#Tracking_Bug|tracking bug]], or pretty much anything else. Within each bug, you can conversations. You can reply to people, post questions/comments, and specifically ask for a comment from one or more people. If you don't like how Bugzilla looks, tt is also recommened that you install [https://addons.mozilla.org/en-US/firefox/addon/bugzillajs/ BugzillaJS] and [https://addons.mozilla.org/en-US/firefox/addon/bugzilla-tweaks/ Bugzilla Tweaks] add-ons that dramatically improve the user experience. | ||
Pros: Open by default, private communications, integration with other tools, large existing population of users, notifications. | |||
Cons: Some people find all of the features and options overwhelming. Comments have to exist within a bug itself and there is no generic project conversation forum. | |||
== Basecamp == | |||
[https://basecamp.com/ Basecamp] is a web-based communications and collaboration tool that is broken down into four main areas: conversations, content, files, and calendar entries. Basecamp is a service that Mozilla pays for and is mainly used by just the Engagement team. | |||
Pros: Web-based, asynchronous communication as old messages are retained, simple to use. | |||
Cons: Private/closed communications and someone on the project has to manually add additional people to collaborate, no version control on files. | |||
== Mailing List == | |||