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If a Tegra is failing tests, the basic "escalation path" is as follows: | If a Tegra is failing tests, the basic "escalation path" is as follows: | ||
* | * reformat the sdcard | ||
* failing that, replace the sdcard | * failing that, replace the sdcard | ||
* failing that, sometimes a second sdcard replacement works. Refer to job history success rate as to whether it's worth replacing the sdcard a second time. | * failing that, sometimes a second sdcard replacement works. Refer to job history success rate as to whether it's worth replacing the sdcard a second time. | ||
* as a last resort, decomm the Tegra. Only do this if the Tegra looks especially bad compared to the others since we have a limited number of these devices. | * as a last resort, decomm the Tegra. Only do this if the Tegra looks especially bad compared to the others since we have a limited number of these devices. | ||
Terminology note: | |||
* reformat = wipe out the SD card | |||
* reimage = re-flash the Tegra | |||
"always reimage" is a good rule of thumb when attempting to recover Tegras. | |||
== Common tegra error states and how to recover from them == | == Common tegra error states and how to recover from them == |