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WeeklyUpdates/2014-04-14: Difference between revisions
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[1] - https://mozilla.box.com/vidyoclient | [1] - https://mozilla.box.com/vidyoclient | ||
'''MOC Update''' | |||
* The Mozilla Operations Center (MOC) is now staffed 24/7, and has begun the transition away from third-party incident handling. | |||
* The MOC has identified the top IT Services & Systems, and published an SLA framework for Incident handling. | |||
These efforts are to ensure more consistent and timely IT incident handling and communication. | |||
== Speakers == | == Speakers == | ||