User:Madamezou/BugdaysFAQ: Difference between revisions

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First draft for Bugdays' FAQ-
First draft for Bugdays' FAQ




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* Architecture and OS of the system where you reproduced the bug.
* Architecture and OS of the system where you reproduced the bug.


'''Q''': How can I tag e10s related bugs so that they show up for the e10s team? (As for now there's no e10s component)
'''Q''': How can I tag e10s related bugs so that they show up for the e10s team? (As for now there's no e10s component)<br />
'''A''': You can add the "tracking-e10s-?" status flag: it will then be looked at by the relevant team during meeting/triage.
'''A''': You can add the "tracking-e10s-?" status flag: it will then be looked at by the relevant team during meeting/triage.


'''Q''': How can I choose who to ask more info a bout a bug or a feature in a specific component?
'''Q''': How can I choose who to ask more info a bout a bug or a feature in a specific component?<br />
'''A''': Confirming the bug will put it in the developers attention and they will decide then if solve it as invalid (if that's the case). You can also perform a bugzilla query for that specific component and add one of the developers in the cc list of the bug, asking him/her their opinion.
'''A''': Confirming the bug will put it in the developers attention and they will decide then if solve it as invalid (if that's the case). You can also perform a bugzilla query for that specific component and add one of the developers in the cc list of the bug, asking him/her their opinion.


'''Q''': How do I find the build ID of Nightly?
'''Q''': How do I find the build ID of Nightly?<br />
'''A''': There are various methods: you can check in Help → About Nightly; or you can open the page about:healthreport, click on Raw Data and search for "appBuildID". Or you can use an add-on like Nightly Tester Tools, which include various useful tools for the tester.
'''A''': There are various methods: you can check in Help → About Nightly; or you can open the page about:healthreport, click on Raw Data and search for "appBuildID". Or you can use an add-on like Nightly Tester Tools, which include various useful tools for the tester.


'''Q''': What does the different colors on a list of bug reports mean in Bugzilla?
'''Q''': What does the different colors on a list of bug reports mean in Bugzilla?<br />
'''A''': Red: crash or hangs bugs, gray ...
'''A''': Red: crash or hangs bugs, gray ...
=== On Verification ===
=== On Verification ===
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'''Q''': Can I set the fxN → affected flag if I find that version N is still affected by the issue?
'''Q''': Can I set the fxN → affected flag if I find that version N is still affected by the issue?<br />
'''A''': That flag doesn't simply mean that a version is affected, but also that the issue is important enough to require the fix to reach Beta or Aurora directly, without waiting the standard 6 weeks migration from Nightly. Better leave that kind of decision to the developers.
'''A''': That flag doesn't simply mean that a version is affected, but also that the issue is important enough to require the fix to reach Beta or Aurora directly, without waiting the standard 6 weeks migration from Nightly. Better leave that kind of decision to the developers.


'''Q''': How long before a patch arrives in Aurora, if not applied directly to that tree?
'''Q''': How long before a patch arrives in Aurora, if not applied directly to that tree?<br />
'''A''': Six weeks
'''A''': Six weeks


'''Q''': I have verified the fix of a bug on my platform, but it's filed against All/All. Can I mark it as Verified → Fixed, even if I didn't check the other platforms?
'''Q''': I have verified the fix of a bug on my platform, but it's filed against All/All. Can I mark it as Verified → Fixed, even if I didn't check the other platforms?<br />
'''A''': No: in order to mark it as Verified → Fixed you have to check it against at least 2 out of the 3 platforms (Linux, Mac, Windows). Just add your results on a comment.
'''A''': No: in order to mark it as Verified → Fixed you have to check it against at least 2 out of the 3 platforms (Linux, Mac, Windows). Just add your results on a comment.
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