Support/CrashesKBSprint/

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Sept 3rd 2009

We'll be having a one-day event to try to get crash articles written for the top crashes. Over the next week, we'll be adding the crashes to the following list.

Crash signature Proposed Article Title (link when completed) Mozilla Bug(s) Author Notes Approved?
NPFFAddOn.dll@0x11867, _woutput_l Firefox crashes due to AdwareDoubleD bug 511756 Tobbi
<thead> </thead> <tbody> </tbody>
{{bug 512122}}
@0x0
Crash Signature - 0x0
{{bug 494107}} (Linux only)
Jesse
Useless signature. Sometimes malware, maybe.
In the KB
-
UserCallWinProcCheckWow
Crash when closing a Gmail tab
{{bug 501429}}
Cww

Ready for review
-
RtlpWaitForCriticalSection
Crash signature - RtlpWaitForCriticalSection
{{bug 511757}}
Jesse

In the KB
-
RaiseException
Crash Signature - RaiseException
{{bug 511758}}
Cww, Jesse

In the KB
-
CFReadStreamGetStatus
Pages that use the Flash plugin crash on Mac
{{bug 494448}}bug 500939


In the KB
-
RtlpWaitOnCriticalSection
Crash Signature - RtlpWaitOnCriticalSection
{{bug 511759}}
Cww, Jesse

In the KB
-
nsIFrame::​GetAncestorWithView()
Firefox crashes when working with PDF files
{{bug 444930}}
Cww

In the KB
-
NSSRWLock_LockRead_Util
Crash signature - NSSRWLock_LockRead_Util
{{bug 499455}}bug 427715


In the KB
-
memcpy | fillInCell
Crash Signature - memcpy fillInCell
{{bug 503770}}
Cww

In the KB
-
GoogleDesktopMozilla.dll@0x5512
Firefox crashes due to old Google Desktop versions



In the KB
-
RtlFreeHeap
Crash Signature - RtlFreeHeap
{{bug 512739}}
Cww

In the KB
-
GraphWalker::DoWalk(nsDeque&)
Crash Signature - GraphWalker::DoWalk
{{bug 500105}}
Jesse

In the KB
-
arena_dalloc_small | arena_dalloc

{{bug 488741}}bug 484550

Skip, this signature will be removed from the crash stack in a week so we can get better stacks
N/A
-
nsGlobalWindow::​ cycleCollection:: ​​UnmarkPurple(nsISupports*)
Crash signature - nsGlobalWindow::​cycleCollection:: UnmarkPurple(nsISupports*)
{{bug 504392}}
Bo/Jesse
Corrected to reflect the fact that there won't be a fix coming soon
In the KB
-
PL_DHashTableOperate
Crash Signature - PL_DHashTableOperate
{{bug 503638}}bug 389194
Cww

In the KB
-
wcslen

{{bug 508292}}bug 509365bug 514592

Looks like 3 different bugs and none of them have details except the one that is "probably an issue with turkish DNS servers". Waiting a few days to see if we can get help in bugs

-
nsCycleCollectingAutoRefCnt::​decr(nsISupports*)
Crash signature - nsCycleCollectingAutoRefCnt::​decr(nsISupports*)
{{bug 500879}}
Bo/Cww
Corrected to not tell users to close random processes
In the KB
-
js_FinishSharingTitle
Crash Signature - js_FinishSharingTitle
{{bug 466850}}
Cww

In the KB
-
KiFastSystemCallRet
Crash signature - KiFastSystemCallRet
{{bug 513975}}
Jesse

In the KB
-
nsStyleSet::​FileRules(int ()(nsIStyleRuleProcessor, void), RuleProcessorData)
Crash signature - nsStyleSet FileRules
{{bug 492675}}

may needed editing because the title has a bunch of special characters
In the KB
-
nsBaseWidget::​Destroy()

{{bug 507928}}bug 503196bug 470487

Two main bugs: Mac crash on print. But there are other mac print bugs so we should have a single article. Second bug: Fixed in Firefox 3.6

-
js_Interpret
Crash signature - js_Interpret

Jesse, cilias

In the KB
-
RtlpCoalesceFreeBlocks
Crash signature - RtlpCoalesceFreeBlocks
{{bug 513329}}
Jesse


-
nsStyleSet::​AddImportantRules(nsRuleNode*, nsRuleNode*)
Crash Signature - nsStyleSet AddImportantRules
{{bug 466024}}bug 507457
Jesse

In the KB
-
arena_run_reg_alloc
Crash signature - arena_run_reg_alloc
{{bug 513332}}
Jesse

In the KB
-
js_TraceObject
Crash signature - js_TraceObject
{{bug 503772}}bug 483482
Jesse

In the KB
-
nsEventListenerManager::​Release()

{{bug 513334}}

Waiting a few days to see if we can get help in bugs

-
avgssff.dll
Firefox crashes due to AVG SafeSearch
{{bug 457970}}
Jesse

In the KB
-
SGPrxy.dll
Crashes involving STOPzilla
{{bug 471996}}
Jesse

In the KB