Thunderbird "Get Satisfaction" Support Dashboard

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Status

Thunderbird "Get Satisfaction" Support Dashboard
Stage On hold
Status `
Release target `
Health OK
Status note `

Team

Product manager `
Directly Responsible Individual Roland Tanglao rtanglao
Lead engineer `
Security lead `
Privacy lead `
Localization lead `
Accessibility lead `
QA lead `
UX lead `
Product marketing lead `
Operations lead `
Additional members `

Open issues/risks

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Stage 1: Definition

1. Feature overview

Create a real-time Thunderbird support dashboard by implementing

a REST API to read Thunderbird support data from a MongoDB database (blog post on the code that generates the MongoDB Database) of Thunderbird Get Satisfaction Support topics

a JavaScript client that calls the aforementioned API in order to display a real time Thunderbird support dashboard in Firefox - (i.e. port the existing Thunderbird GS Dashboard to the new API)

2. Users & use cases

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3. Dependencies

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4. Requirements

Level of difficulty: easy to medium
Skills needed: JavaScript; Helpful: MongoDB & Information Visualization in the browser using JS and an infoviz toolkit like protovis or D3

Non-goals

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Stage 2: Design

5. Functional specification

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6. User experience design

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Stage 3: Planning

7. Implementation plan

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8. Reviews

Security review

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Privacy review

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Localization review

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Accessibility

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Quality Assurance review

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Operations review

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Stage 4: Development

9. Implementation

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Stage 5: Release

10. Landing criteria

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Feature details

Priority Unprioritized
Rank 999
Theme / Goal `
Roadmap Thunderbird
Secondary roadmap `
Feature list Thunderbird
Project `
Engineering team Unassigned

Team status notes

  status notes
Products ` `
Engineering ` `
Security ` `
Privacy ` `
Localization ` `
Accessibility ` `
Quality assurance ` `
User experience ` `
Product marketing ` `
Operations ` `