Thunderbird/CommunicationChannels: Difference between revisions
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Blog | Blog | ||
* [http://blog.mozilla.com/thunderbird/ The Thunderbird blog] | * Visit [http://blog.mozilla.com/thunderbird/ The Thunderbird blog] to check for major announcements | ||
Support | Support Forums | ||
* Get help from the community by visiting [https://support.mozilla.org/questions/thunderbird Thunderbird support]. Volunteers read this forum and | * Get help from the community by visiting [https://support.mozilla.org/questions/thunderbird Thunderbird support]. Volunteers read this forum and help as best as they can. | ||
* If English is not your preferred language, please check find unofficial support in the language you need in [https://wiki.mozilla.org/Thunderbird/Support/Community_support_based_on_languages Support based on language]. | * If English is not your preferred language, please check find unofficial support in the language you need in [https://wiki.mozilla.org/Thunderbird/Support/Community_support_based_on_languages Support based on language]. | ||
* Unofficial support newsgroup for Thunderbird. Not monitored by Thunderbird but maintained by volunteers. mozilla.support.thunderbird ("mst" newsgroup) | * Unofficial support newsgroup for Thunderbird. Not monitored by Thunderbird but maintained by volunteers. mozilla.support.thunderbird ("mst" newsgroup) | ||
* Help the community: Want to help support Thunderbird users? Then [ | * Help the community: Want to help support Thunderbird users? Then jump into [https://support.mozilla.org/en-US/questions/thunderbird SUMO] and help a user! | ||
Knowledge Bases and Manuals | Support Knowledge Bases and Manuals | ||
* Find articles in our official Thunderbird [https://support.mozilla.org/products/thunderbird Knowledge Base], a volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics. | * Find articles in our official Thunderbird [https://support.mozilla.org/products/thunderbird Knowledge Base], a volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics. | ||
* [http://kb.mozillazine.org/Knowledge_Base MozillaZine]: a community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics. | * [http://kb.mozillazine.org/Knowledge_Base MozillaZine]: a community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics. | ||
* See the [http://en.flossmanuals.net/Thunderbird/ Floss manual for Thunderbird | * See the [http://en.flossmanuals.net/Thunderbird/ Floss manual for Thunderbird] | ||
'''YOU can help''' by [https://support.mozilla.org/get-involved getting involved] | '''YOU can help''' by [https://support.mozilla.org/get-involved getting involved] | ||
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= If you're an organization = | = If you're an organization = | ||
Please visit | Please visit [https://wiki.mozilla.org/Thunderbird/Enterprise TB-enterprise] to find information related to enterprises and organizations. | ||
* [[Thunderbird/tb-enterprise|tb-enterprise mailing list]] | * [[Thunderbird/tb-enterprise|tb-enterprise mailing list]] answers questions for people who want to deploy Thunderbird in a business environment. | ||
= If you're interested in the project = | = If you're interested in the project = | ||
| Line 38: | Line 38: | ||
You can contribute | You can contribute | ||
* [[Thunderbird/tb-planning|tb-planning]] A low-volume, high signal-to-noise-ratio mailing-list that's devoted to high-level Thunderbird topics. | * [[Thunderbird/tb-planning|tb-planning]] A low-volume, high signal-to-noise-ratio mailing-list that's devoted to high-level Thunderbird topics. | ||
* [[Thunderbird/tb-support-crew|tb-support-crew]] | * [[Thunderbird/tb-support-crew|tb-support-crew]] helps the people who help the users - a mailing list on hot support links (e.g. support threads, websites and knowledge bases) and "meta" issues related to helping support Thunderbird users in SUMO, MozillaZine, GeckoZone and wherever else online folks are supporting Thunderbird users. Subscribe or unsubscribe at https://mail.mozilla.org/listinfo/tb-support-crew | ||
Mozilla and Thunderbird projects blogs | Mozilla and Thunderbird projects blogs | ||
* [http://planet.mozilla.org Planet | * [http://planet.mozilla.org/thunderbird/ Planet Thunderbird] Thunderbird team's various blogs. | ||
* [http://planet.mozilla.org | * [http://planet.mozilla.org Planet Mozilla] is worth a read. | ||
If you want to know more about the product currently under development | If you want to know more about the product currently under development | ||
* [[Thunderbird|Mozilla Wiki]] This includes various general information about the Thunderbird project. | * [[Thunderbird|Mozilla Wiki]] This includes various general information about the Thunderbird project. | ||
* | * [Thunderbird/StatusMeetings]] have meeting status reports about how various projects are moving. | ||
** The minutes of these are also reproduced to the [http://blog.mozilla.com/meeting-notes/archives/tag/thunderbird Mozilla Meetings blog] | ** The minutes of these are also reproduced to the [http://blog.mozilla.com/meeting-notes/archives/tag/thunderbird Mozilla Meetings blog] | ||
<!-- * We also have experiments, so don't forget to check out [[Thunderbird/Experiments]] | |||
* We also have experiments, so don't forget to check out [[Thunderbird/Experiments]] | |||
* Our UI/UX team is posting regular updates with images on their [http://breakingtheegg.tumblr.com/ tumblr]. | * Our UI/UX team is posting regular updates with images on their [http://breakingtheegg.tumblr.com/ tumblr]. | ||
* Mark Banner (:Standard8) posts updates about branching and releases on his [http://ccgi.standard8.plus.com/blog/ blog]. You can also follow him on [http://twitter.com/#!/standard8 Twitter]. | * Mark Banner (:Standard8) posts updates about branching and releases on his [http://ccgi.standard8.plus.com/blog/ blog]. You can also follow him on [http://twitter.com/#!/standard8 Twitter]. --> | ||
= If you're a tester / want to help = | = If you're a tester / want to help = | ||
Revision as of 10:24, 5 February 2016
Several communication channels are used in the Thunderbird project, including newsgroups, forums and mailing lists.
How to subscribe
Newsgroups are accessible through a newsgroup client (Thunderbird handles newsgroups). Mozilla newsgroups are also available as google groups, or as a mailing list - Forums list.
If you're a user
Blog
- Visit The Thunderbird blog to check for major announcements
Support Forums
- Get help from the community by visiting Thunderbird support. Volunteers read this forum and help as best as they can.
- If English is not your preferred language, please check find unofficial support in the language you need in Support based on language.
- Unofficial support newsgroup for Thunderbird. Not monitored by Thunderbird but maintained by volunteers. mozilla.support.thunderbird ("mst" newsgroup)
- Help the community: Want to help support Thunderbird users? Then jump into SUMO and help a user!
Support Knowledge Bases and Manuals
- Find articles in our official Thunderbird Knowledge Base, a volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics.
- MozillaZine: a community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics.
- See the Floss manual for Thunderbird
YOU can help by getting involved
- Twitter You might want to follow these people: Standard8, lhirlimann, bwinton, rtanglao
- Please join us on our Facebook page.
If you're an organization
Please visit TB-enterprise to find information related to enterprises and organizations.
- tb-enterprise mailing list answers questions for people who want to deploy Thunderbird in a business environment.
If you're interested in the project
You can contribute
- tb-planning A low-volume, high signal-to-noise-ratio mailing-list that's devoted to high-level Thunderbird topics.
- tb-support-crew helps the people who help the users - a mailing list on hot support links (e.g. support threads, websites and knowledge bases) and "meta" issues related to helping support Thunderbird users in SUMO, MozillaZine, GeckoZone and wherever else online folks are supporting Thunderbird users. Subscribe or unsubscribe at https://mail.mozilla.org/listinfo/tb-support-crew
Mozilla and Thunderbird projects blogs
- Planet Thunderbird Thunderbird team's various blogs.
- Planet Mozilla is worth a read.
If you want to know more about the product currently under development
- Mozilla Wiki This includes various general information about the Thunderbird project.
- [Thunderbird/StatusMeetings]] have meeting status reports about how various projects are moving.
- The minutes of these are also reproduced to the Mozilla Meetings blog
If you're a tester / want to help
- If you're interested in providing support
- please join the tb-support-crew mailing list.
- Go and have a look on Get Satisfaction Thunderbird support forum or the unofficial MozillaZine Thunderbird Support forum.
- If you're willing to participate in testing events, the thunderbird-testers mailing list is for you.
- Thunderbird:Testing contains a tremendous amount of information, and should help you getting started if you want to help with quality assurance / testing.
- The MozillaZine Thunderbird Builds forum is a unofficial test community for nightly builds.
- Talking to us here is a very good way to start even if we are slow to answer.
Ludovic Hirlimann (:Usul) is in charge of Thunderbird QA. You can read his blog or follow him on twitter.
If you're a developer
- You WILL want to hang out on IRC, especially in the #maildev channel. There lies the answer to all of your questions. Plus, the guys are generally friendly. Just ask, and be patient, not all people live in the same timezone.
- mozilla.dev.applications.thunderbird ("mdat" newsgroup) If you have questions related to extension and/or Thunderbird development, you'll probably find some help here.
- For those interested in add-ons, there is AMO forums with a specific Thunderbird section which may be helpful.
- addons.mozilla.org has some links too
- For extensions development go to Mozilla Developers Extension. Might be better to also post to m.d.a.t if you have a Thunderbird question.
- The Mozilla Developer Center. Don't waste time, just go to the juicy bits:
- Bugzilla is where all the stuff happens. If you're interested in some feature or some development, don't hesitate to CC yourself to the bug if you're interested, and please do check out this hilarious video tutorial about how Bugzilla works, it's really worth it.
- Just for kicks, see what the Thunderbird team is up to using bwinton's reviewer-dashboard.