Thunderbird/CommunicationChannels: Difference between revisions

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Several communication channels are used in the Thunderbird project, including newsgroups, forums and mailing lists.
Several communication channels and information sites are used in the Thunderbird project


= How to subscribe =
<br><br>
 
'''This page is generally replaced by [https://www.thunderbird.net/en-US/get-involved/ the project's Get Involved page].
Newsgroups are accessible through a newsgroup client (Thunderbird handles newsgroups). Mozilla newsgroups are also available as google groups, or as a mailing list -  [http://www.mozilla.org/about/forums/ Forums list].
'''
<br><br>


= If you're a user =
= If you're a user =
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* Get help from the community by visiting [https://support.mozilla.org/questions/thunderbird Thunderbird support]. Volunteers read this forum and help as best as they can.
* Get help from the community by visiting [https://support.mozilla.org/questions/thunderbird Thunderbird support]. Volunteers read this forum and help as best as they can.
* If English is not your preferred language, please check find unofficial support in the language you need in [https://wiki.mozilla.org/Thunderbird/Support/Community_support_based_on_languages Support based on language].
* If English is not your preferred language, please check find unofficial support in the language you need in [https://wiki.mozilla.org/Thunderbird/Support/Community_support_based_on_languages Support based on language].
* Unofficial support newsgroup for Thunderbird. Not monitored by Thunderbird but maintained by volunteers. mozilla.support.thunderbird ("mst" newsgroup)
* Help the community: Want to help support Thunderbird users? Then jump into [https://support.mozilla.org/en-US/questions/thunderbird SUMO] and help a user!  
* Help the community: Want to help support Thunderbird users? Then jump into [https://support.mozilla.org/en-US/questions/thunderbird SUMO] and help a user!  


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* Find articles in our official Thunderbird [https://support.mozilla.org/products/thunderbird Knowledge Base], a volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics.  
* Find articles in our official Thunderbird [https://support.mozilla.org/products/thunderbird Knowledge Base], a volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics.  
* [http://kb.mozillazine.org/Knowledge_Base MozillaZine]: a community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics.
* [http://kb.mozillazine.org/Knowledge_Base MozillaZine]: a community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics.
* See the [http://en.flossmanuals.net/Thunderbird/ Floss manual for Thunderbird]
* See the [http://write.flossmanuals.net/thunderbird/about-thunderbird/ Floss manual for Thunderbird]


'''YOU can help''' by [https://support.mozilla.org/get-involved getting involved]
'''YOU can help''' by [https://www.thunderbird.net/en-US/get-involved/ getting involved]


Twitter
Twitter
* [http://www.twitter.com Twitter] You might want to follow these people: Standard8, lhirlimann, bwinton, rtanglao
* [https://twitter.com/intent/follow?screen_name=mozthunderbird Twitter] You might want to follow mozthunderbird.


Facebook
Facebook
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You can contribute
You can contribute
* [[Thunderbird/tb-planning|tb-planning]] A low-volume, high signal-to-noise-ratio mailing-list that's devoted to high-level Thunderbird topics.
* [[Thunderbird/tb-planning|tb-planning]] A low-volume, high signal-to-noise-ratio mailing-list that's devoted to high-level Thunderbird topics.
* [[Thunderbird/tb-support-crew|tb-support-crew]] helps the people who help the users - a mailing list on hot support links (e.g. support threads, websites and knowledge bases) and "meta" issues related to helping support Thunderbird users in SUMO, MozillaZine, GeckoZone and wherever else online folks are supporting Thunderbird users. Subscribe or unsubscribe at https://mail.mozilla.org/listinfo/tb-support-crew
* [[Thunderbird/tb-support-crew|tb-support-crew]] if you <u>help other users</u> - a mailing list for tips on helping other users (e.g. support threads, websites and knowledge bases) and "meta" issues related to helping support Thunderbird users in SUMO, MozillaZine, GeckoZone and wherever online folks are supporting Thunderbird users. Subscribe instructions at [[Thunderbird/tb-support-crew|tb-support-crew]]


Mozilla and Thunderbird projects blogs
Mozilla and Thunderbird projects blogs
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If you want to know more about the product currently under development
If you want to know more about the product currently under development
* [[Thunderbird|Mozilla Wiki]] This includes various general information about the Thunderbird project.
* [[Thunderbird|Mozilla Wiki]] This includes various general information about the Thunderbird project.
* [Thunderbird/StatusMeetings]] have meeting status reports about how various projects are moving.
* [[Thunderbird/StatusMeetings]] have meeting status reports about how various projects are moving.
** The minutes of these are also reproduced to the [http://blog.mozilla.com/meeting-notes/archives/tag/thunderbird Mozilla Meetings blog]
<!-- * We also have experiments, so don't forget to check out  [[Thunderbird/Experiments]]
* Our UI/UX team is posting regular updates with images on their [http://breakingtheegg.tumblr.com/ tumblr].
* Mark Banner (:Standard8) posts updates about branching and releases on his [http://ccgi.standard8.plus.com/blog/ blog]. You can also follow him on [http://twitter.com/#!/standard8 Twitter]. -->


= If you're a tester / want to help =
= If you're a tester / want to help =


* If you're interested in providing support
* If you're interested in providing support, see [[Thunderbird/tb-support-crew|tb-support-crew]]
** please join the [https://mail.mozilla.org/listinfo/tb-support-crew tb-support-crew mailing list].
* If you're willing to participate in testing events, see the beta, daily, announcements and other groups at discuss.thunderbird.net/  
** Go and have a look on [http://www.getsatisfaction.com/mozilla_messaging Get Satisfaction Thunderbird support forum] or the unofficial [http://forums.mozillazine.org/viewforum.php?f=39 MozillaZine Thunderbird Support forum].
* [[Thunderbird:Testing]] has information to get you started if you want to help with quality assurance / testing.
* If you're willing to participate in testing events, the [https://mail.mozilla.org/listinfo/thunderbird-testers thunderbird-testers mailing list] is for you.
* See [https://discuss.thunderbird.net/groups/daily the test community for nightly builds].
* [[Thunderbird:Testing]] contains a tremendous amount of information, and should help you getting started if you want to help with quality assurance / testing.
* The [http://forums.mozillazine.org/viewforum.php?f=29 MozillaZine Thunderbird Builds forum] is a unofficial test community for nightly builds.
* Talking to us [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23tb-qa here] is a very good way to start even if we are slow to answer.
Ludovic Hirlimann (:Usul) is in charge of Thunderbird QA. You can read his [http://perso.hirlimann.net/~ludo/blog/ blog] or follow him on [http://twitter.com/#!/lhirlimann twitter].


= If you're a developer =
= If you're a developer =


Ask questions:
Ask questions, documentation, or hang out, or help:
* For add-on or development questions use [http://groups.google.com/group/mozilla.dev.apps.thunderbird/topics?lnk mozilla.dev.applications.thunderbird] (aka the "mdat" newsgroup). Or use it's mirror, the [https://lists.mozilla.org/listinfo/dev-apps-thunderbird dev-apps-thunderbird] mailing list.
* see [https://www.thunderbird.net/en-US/get-involved/ Get Involved]
* [http://lists.thunderbird.net/mailman/listinfo/maildev_lists.thunderbird.net Maildev] is a moderated mailing list for Thunderbird Engineering Council plans
* [http://bugzilla.mozilla.org Bugzilla] is where "fixing code code" happens. If you're interested in fixing or in some feature, CC yourself to a bug.
* [irc://irc.mozilla.org/maildev IRC #maildev channel] (or use [https://client00.chat.mibbit.com/?server=irc.mozilla.org&channel=%23maildev web link) is a friendly place to ask questions or just hang out. Ask and be patient, because not all people live in the same timezone.
* [https://forums.mozilla.org/addons/ AMO forums] (which has moved to Discourse) is also great for add-ons.
 
Get info '''for the juicy Thunderbird bits''':
* [https://developer.mozilla.org/Thunderbird Portal for general Thunderbird info]
* [https://developer.mozilla.org/Extensions/Thunderbird Portal for Thunderbird add-on / extension developers]
* [https://developer.mozilla.org/Extensions/Thunderbird/HowTos How-tos for add-on / extension developers]
* [https://developer.mozilla.org/Add-ons Add-ons general info] for general.
* ([http://developer.mozilla.org The Mozilla Developer Center] for general programming goodies.)
 
* [http://bugzilla.mozilla.org Bugzilla] is where all the "fixing stuff" happens. If you're interested in some feature or some development, CC yourself to the bug. And check out this [http://blog.johnath.com/2010/02/04/bugzilla-for-humans/ hilarious video tutorial] about how Bugzilla works, it's really worth it.
* Just for kicks, see what the Thunderbird team is up to [http://bwinton.github.com/reviewer-dashboard/ using bwinton's reviewer-dashboard].

Latest revision as of 07:54, 16 April 2021

Several communication channels and information sites are used in the Thunderbird project



This page is generally replaced by the project's Get Involved page.

If you're a user

Blog

Support Forums

  • Get help from the community by visiting Thunderbird support. Volunteers read this forum and help as best as they can.
  • If English is not your preferred language, please check find unofficial support in the language you need in Support based on language.
  • Help the community: Want to help support Thunderbird users? Then jump into SUMO and help a user!

Support Knowledge Bases and Manuals

  • Find articles in our official Thunderbird Knowledge Base, a volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics.
  • MozillaZine: a community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics.
  • See the Floss manual for Thunderbird

YOU can help by getting involved

Twitter

  • Twitter You might want to follow mozthunderbird.

Facebook

If you're an organization

Please visit TB-enterprise to find information related to enterprises and organizations.

If you're interested in the project

You can contribute

  • tb-planning A low-volume, high signal-to-noise-ratio mailing-list that's devoted to high-level Thunderbird topics.
  • tb-support-crew if you help other users - a mailing list for tips on helping other users (e.g. support threads, websites and knowledge bases) and "meta" issues related to helping support Thunderbird users in SUMO, MozillaZine, GeckoZone and wherever online folks are supporting Thunderbird users. Subscribe instructions at tb-support-crew

Mozilla and Thunderbird projects blogs

If you want to know more about the product currently under development

If you're a tester / want to help

If you're a developer

Ask questions, documentation, or hang out, or help:

  • see Get Involved
  • Bugzilla is where "fixing code code" happens. If you're interested in fixing or in some feature, CC yourself to a bug.
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