QA/COG

QA Community Outreach Guide

Purpose

• To help provide direction to new Mozilla QA community members via a simple and concise guide for QA Community Leaders

FYI on Communication

• Actively engage with community members in a positive and non-curt manner
• Always ask questions if there is the slightest bit of uncertainty
  • If they don't answer back after a certain amount of time, ask if they're confused about something
• Always answer questions promptly and concisely

Initial Introduction for New Community Members

• If they have a specific interest in a specific area
  • Give them an e-mail address for one of the following mappings:
    • If WebDev: stephend
    • Community Involvement: aakashd, juanb
    • Data Analysis: murali
    • Localization: tchung, juanb
    • Mobile: jmaher
    • OS Testing: marcia
    • Triaging: tracy
    • Unit Testing/Automation/Tool Development: ctalbert
    • Website Testing: whimboo
    • MozMill: whimboo
• If no specific interest, ask them to go through QMO's Projects page and see if there is something they are interested in
  • If nothing interests them from the list of Projects on QMO, suggest Litmus BFTs via QAC and tell them to e-mail you the BFT they are interested in
    • Once they have determined a subgroup, forward their e-mail to tracy

• In general:
  • Bring up Testdays and BugDays
  • Offer the following reading material
    • Litmus Tutorial
    • A Bug's Life Walkthrough

Determining the Next Step

• In the beginning
  • Offer a simple assignment (to determine their level of competency) and reading material about the subject in QMO's Doc Tree
• After enough initial competency check
  • Continue to give them more authority and responsibility when they are ready for it
  • Don't be afraid to let them make mistakes

Preliminary Task List

• This task list is not a finite set of tasks each person will be forced to do when joining the community. It's a set of specific tasks a new community member will be able to complete within a short amount of time. Each task is designed to help someone that doesn't have much experience at all in matters of testing, web development languages and/or the Mozilla community become familiar with such things.

• WebDev
• Community Involvement
  • Assist in testday and bugday promotions via social networking
• Data Analysis
• Localization
  • Download a build in your language and run the 3.x l10n localizer Litmus test run.
• Mobile
  • Download the build from the mobile nightly builds page and run BFT checks on a Fennec Litmus test run
• OS Testing
• Triaging
• Tool Development
• Website Testing
• Unit Test Automation
• MozMill Automation