Thunderbird "Get Satisfaction" Support Dashboard

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Status

Feature name here
Stage	Draft
Status	`
Release target	`
Health	OK
Status note	`

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|Feature stage=Draft |Feature status=` |Feature version=` |Feature health=OK |Feature status note=` }}

Team

Product manager	`
Directly Responsible Individual	`
Lead engineer	`
Security lead	`
Privacy lead	`
Localization lead	`
Accessibility lead	`
QA lead	`
UX lead	`
Product marketing lead	`
Operations lead	`
Additional members	`

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|Feature feature manager=` |Feature lead engineer=` |Feature security lead=` |Feature privacy lead=` |Feature localization lead=` |Feature accessibility lead=` |Feature qa lead=` |Feature ux lead=` |Feature product marketing lead=` |Feature operations lead=` |Feature additional members=` }}

Open issues/risks

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Stage 1: Definition

1. Feature overview

Create a real-time Thunderbird support dashboard by implementing i) a REST API to read Thunderbird support data from a MongoDB database (blog post on the code that generates the MongoDB Database) of Thunderbird Get Satisfaction Support topics ii) a JavaScript client that calls the aforementioned API in order to display a real time Thunderbird support dashboard in Firefox - (i.e. port the existing Thunderbird GS Dashboard to the new API)

2. Users & use cases

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3. Dependencies

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4. Requirements

Level of difficulty: easy to medium
Skills needed: JavaScript; Helpful: MongoDB & Information Visualization in the browser using JS and an infoviz toolkit like protovis or D3

Non-goals

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Stage 2: Design

5. Functional specification

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6. User experience design

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Stage 3: Planning

7. Implementation plan

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8. Reviews

Security review

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Privacy review

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Localization review

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Accessibility

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Quality Assurance review

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Operations review

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Stage 4: Development

9. Implementation

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Stage 5: Release

10. Landing criteria

` {{#set:Feature open issues and risks=` |Feature overview=Create a real-time Thunderbird support dashboard by implementing i) a REST API to read Thunderbird support data from a MongoDB database (blog post on the code that generates the MongoDB Database) of Thunderbird Get Satisfaction Support topics ii) a JavaScript client that calls the aforementioned API in order to display a real time Thunderbird support dashboard in Firefox - (i.e. port the existing Thunderbird GS Dashboard to the new API) |Feature users and use cases=` |Feature dependencies=` |Feature requirements=Level of difficulty: easy to medium
Skills needed: JavaScript; Helpful: MongoDB & Information Visualization in the browser using JS and an infoviz toolkit like protovis or D3 |Feature non-goals=` |Feature functional spec=` |Feature ux design=` |Feature implementation plan=` |Feature security review=` |Feature privacy review=` |Feature localization review=` |Feature accessibility review=` |Feature qa review=` |Feature operations review=` |Feature implementation notes=` |Feature landing criteria=` }}

Feature details

Priority	Unprioritized
Rank	999
Theme / Goal	`
Roadmap	Thunderbird
Secondary roadmap	`
Feature list	Thunderbird
Project	`
Engineering team	Thunderbird

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|Feature rank=999 |Feature theme=` |Feature roadmap=Thunderbird |Feature secondary roadmap=` |Feature list=Thunderbird |Feature project=` |Feature engineering team=Thunderbird }}

Team status notes

	status	notes
Products	`	`
Engineering	`	`
Security	`	`
Privacy	`	`
Localization	`	`
Accessibility	`	`
Quality assurance	`	`
User experience	`	`
Product marketing	`	`
Operations	`	`

{{#set:Feature products status=`

|Feature products notes=` |Feature engineering status=` |Feature engineering notes=` |Feature security status=` |Feature security health=` |Feature security notes=` |Feature privacy status=` |Feature privacy notes=` |Feature localization status=` |Feature localization notes=` |Feature accessibility status=` |Feature accessibility notes=` |Feature qa status=` |Feature qa notes=` |Feature ux status=` |Feature ux notes=` |Feature product marketing status=` |Feature product marketing notes=` |Feature operations status=` |Feature operations notes=` }}