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Support:ImprovingSupportOptions: Difference between revisions
Support:ImprovingSupportOptions (view source)
Revision as of 19:54, 1 December 2006
, 1 December 2006→Webmaster
ChrisHofmann (talk | contribs) |
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Bugzilla has built a good community around dealing with dups and has some systems to surface important problems (voting, dups, # cc'ed, etc..) anything to share with the other channels in these areas? | Bugzilla has built a good community around dealing with dups and has some systems to surface important problems (voting, dups, # cc'ed, etc..) anything to share with the other channels in these areas? | ||
== Webmaster == | == Webmaster problems and solutions == | ||
Still gets a lot of support questions and traffic. | |||
Auto-responder set up to redirect most of these inquires to better channels. | |||
A goal for the overall support improvement project would be to get to zero/zarro webmaster support inqueries. How can we get there? Right now the numbers are headed in the wrong direction. | |||
[[Category:Firefox]] | [[Category:Firefox]] | ||