Thunderbird "Get Satisfaction" Support Dashboard: Difference between revisions

Latest revision as of 15:47, 27 April 2012

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Status

Thunderbird "Get Satisfaction" Support Dashboard
Stage	On hold
Status	`
Release target	`
Health	OK
Status note	`

{{#set:Feature name=Thunderbird "Get Satisfaction" Support Dashboard

|Feature stage=On hold |Feature status=` |Feature version=` |Feature health=OK |Feature status note=` }}

Team

Product manager	`
Directly Responsible Individual	Roland Tanglao rtanglao
Lead engineer	`
Security lead	`
Privacy lead	`
Localization lead	`
Accessibility lead	`
QA lead	`
UX lead	`
Product marketing lead	`
Operations lead	`
Additional members	`

{{#set:Feature product manager=`

|Feature feature manager=Roland Tanglao rtanglao |Feature lead engineer=` |Feature security lead=` |Feature privacy lead=` |Feature localization lead=` |Feature accessibility lead=` |Feature qa lead=` |Feature ux lead=` |Feature product marketing lead=` |Feature operations lead=` |Feature additional members=` }}

Open issues/risks

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Stage 1: Definition

1. Feature overview

Create a real-time Thunderbird support dashboard by implementing

a REST API to read Thunderbird support data from a MongoDB database (blog post on the code that generates the MongoDB Database) of Thunderbird Get Satisfaction Support topics
a JavaScript client that calls the aforementioned API in order to display a real time Thunderbird support dashboard in Firefox - (i.e. port the existing Thunderbird GS Dashboard to the new API)

2. Users & use cases

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3. Dependencies

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4. Requirements

Level of difficulty: easy to medium
Skills needed: JavaScript; Helpful: MongoDB & Information Visualization in the browser using JS and an infoviz toolkit like protovis or D3

Non-goals

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Stage 2: Design

5. Functional specification

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6. User experience design

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Stage 3: Planning

7. Implementation plan

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8. Reviews

Security review

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Privacy review

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Localization review

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Accessibility

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Quality Assurance review

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Operations review

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Stage 4: Development

9. Implementation

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Stage 5: Release

10. Landing criteria

` {{#set:Feature open issues and risks=` |Feature overview=Create a real-time Thunderbird support dashboard by implementing

a REST API to read Thunderbird support data from a MongoDB database (blog post on the code that generates the MongoDB Database) of Thunderbird Get Satisfaction Support topics
a JavaScript client that calls the aforementioned API in order to display a real time Thunderbird support dashboard in Firefox - (i.e. port the existing Thunderbird GS Dashboard to the new API)

|Feature users and use cases=` |Feature dependencies=` |Feature requirements=Level of difficulty: easy to medium
Skills needed: JavaScript; Helpful: MongoDB & Information Visualization in the browser using JS and an infoviz toolkit like protovis or D3 |Feature non-goals=` |Feature functional spec=` |Feature ux design=` |Feature implementation plan=` |Feature security review=` |Feature privacy review=` |Feature localization review=` |Feature accessibility review=` |Feature qa review=` |Feature operations review=` |Feature implementation notes=` |Feature landing criteria=` }}

Feature details

Priority	Unprioritized
Rank	999
Theme / Goal	`
Roadmap	Thunderbird
Secondary roadmap	`
Feature list	Thunderbird
Project	`
Engineering team	Unassigned

{{#set:Feature priority=Unprioritized

|Feature rank=999 |Feature theme=` |Feature roadmap=Thunderbird |Feature secondary roadmap=` |Feature list=Thunderbird |Feature project=` |Feature engineering team=Unassigned }}

Team status notes

	status	notes
Products	`	`
Engineering	`	`
Security	`	`
Privacy	`	`
Localization	`	`
Accessibility	`	`
Quality assurance	`	`
User experience	`	`
Product marketing	`	`
Operations	`	`

{{#set:Feature products status=`

|Feature products notes=` |Feature engineering status=` |Feature engineering notes=` |Feature security status=` |Feature security health=` |Feature security notes=` |Feature privacy status=` |Feature privacy notes=` |Feature localization status=` |Feature localization notes=` |Feature accessibility status=` |Feature accessibility notes=` |Feature qa status=` |Feature qa notes=` |Feature ux status=` |Feature ux notes=` |Feature product marketing status=` |Feature product marketing notes=` |Feature operations status=` |Feature operations notes=` }}

@@ Line 1: / Line 1: @@
 {{FeatureStatus
-|Feature name=Feature name here
+|Feature name=Thunderbird "Get Satisfaction" Support Dashboard
-|Feature stage=Draft
+|Feature stage=On hold
 |Feature health=OK
 }}
-{{FeatureTeam}}
+{{FeatureTeam
+|Feature feature manager=Roland Tanglao [mailto:rtanglao@mozilla.com rtanglao]
+}}
 {{FeaturePageBody
-|Feature overview=Create a real-time Thunderbird support dashboard by implementing i) a REST API to read Thunderbird support data from a MongoDB database ([http://rolandtanglao.com/archives/2011/12/23/mongohq-gs-api-mongopollrb-my-vps-emailreport2rb-cron-awesome-twice-daily blog post on the code that generates the MongoDB Database]) of Thunderbird Get Satisfaction Support topics ii) a JavaScript client that calls the aforementioned API  in order to display a real time Thunderbird support dashboard in Firefox - (i.e. [http://blog.xulforum.org/index.php?post/2010/09/02/GetSatisfaction-dashboard-magic port the existing Thunderbird GS Dashboard to the new API])
+|Feature overview=Create a real-time Thunderbird support dashboard by implementing
-|Feature requirements=Level of difficulty: easy to medium
+# a REST API to read Thunderbird support data from a MongoDB database ([http://rolandtanglao.com/archives/2011/12/23/mongohq-gs-api-mongopollrb-my-vps-emailreport2rb-cron-awesome-twice-daily blog post on the code that generates the MongoDB Database]) of Thunderbird Get Satisfaction Support topics
+# a JavaScript client that calls the aforementioned API  in order to display a real time Thunderbird support dashboard in Firefox - (i.e. [http://blog.xulforum.org/index.php?post/2010/09/02/GetSatisfaction-dashboard-magic port the existing Thunderbird GS Dashboard to the new API])
+|Feature requirements=Level of difficulty: easy to medium</br>
 Skills needed: JavaScript; Helpful: MongoDB &amp; Information Visualization in the browser using JS and an infoviz toolkit like [http://mbostock.github.com/protovis/ protovis] or [http://mbostock.github.com/d3/ D3]
 }}
 {{FeatureInfo
@@ Line 15: / Line 18: @@
 |Feature roadmap=Thunderbird
 |Feature list=Thunderbird
-|Feature engineering team=Thunderbird
+|Feature engineering team=Unassigned
 }}
 {{FeatureTeamStatus}}