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= Bugzilla@Mozilla =
This is the main public page for all things related to https://bugzilla.mozilla.org, aka BMO, Mozilla's customized version of [http://www.bugzilla.org Bugzilla].


This is the main public page for all things related to https://bugzilla.mozilla.org, aka b.m.o, Mozilla's customized version of [http://www.bugzilla.org Bugzilla]. Here you can find information such as who is actively maintaining and contributing to b.m.o and what tasks are currently being worked on. Other information such as recent meeting minutes, and current release schedules can also be found here.
BMO is a core piece of infrastructure at Mozilla. It is used to track not only bugs and feature requests but also many other tasks across various teams.


== Contributors/Maintainers ==
The BMO source is a slightly modified fork of Bugzilla with many custom extensions.  It is currently based on Bugzilla 4.2 but with many features backported from 4.4 and master.  All the BMO devs are also involved in the Bugzilla project, and we contribute features and fixes upstream where they are generally applicable, that is, not too specific to Mozilla's particular needs.
 
Updates are usually deployed on a weekly basis and are listed on the [[BMO/Recent_Changes|Recent Changes]] page.
 
= B-Team =
 
The team that works on BMO is called the B-Team, because of past affiliation with the defunct Automation and Tools team (A-Team).


* dkl: Dave Lawrence (Owner/Engineer)
* dkl: Dave Lawrence (Owner/Engineer)
* glob: Byron Jones (Owner/Engineer)
* glob (Manager)
* mcote: Mark Côté (Overseer/Dark Lord)
 
* justdave: Dave Miller (Admin)
The Low-level, security, and quality tools team contributes tooling, and development:
* gerv: Gervase Markham (Grease Gun)
* reed: Reed Loden (Engineer/Admin [Volunteer])
* calixte: Calixte Denizet, (AutoNag)
* lizzard: Liz Henry (Bugmaster)
* marco: Marco Castelluccio, (BugBug)
 
We also also have some volunteers, that we consider to be part of the B-Team as well:
 
* seban: Sebastin Santy (long-term volunteer, past GSoC student)
* atoll: Richard Solderberg (Reviewer-at-Large, slightly borrowed from Mozilla IT)
* kohei: Kohei Yoshino, (UX Designer)
* ''... and you can be one too!''
 
There are also some people that still have some involvement with BMO,
but their day-to-day attention is directed to other parts of Mozilla.
 
* zeid: Zeid Zabaneh (Engineer)
 
Past contributors include:
* mary: Mary Umoh (Intern, Summer 2017)
* gerv: Gervase Markham
* mcote: Mark Côté
* dylan: Dylan Hardison
* imadueme: Israel Madueme (Engineer)
* justdave: Dave Miller
* emceeaich: Emma Humphries, (Bugmaster)
* mhentges: Mitchell Hentges (Engineer)
 
= New Users =
 
Getting used to Bugzilla can be a bit daunting.  We have a short [https://gerv.makes.org/popcorn/1bn6 introductory video] available that is as gentle as possible.  You may also be interested in the [[https://developer.mozilla.org/en-US/docs/Mozilla/Bugzilla MDN section about Bugzilla]], which contains information more suitable as an introduction to a general audience.  Of special interest is the MDN article, [https://developer.mozilla.org/en-US/docs/What_to_do_and_what_not_to_do_in_Bugzilla What to do and what not to do in Bugzilla], which contains instructions on getting elevated privileges.
 
= New Bots =
 
If you have a bot that uses BMO, be sure to add it to the [[BMO/Bot Registry]]
so we know who to contact about it!
 
= User Guide =
 
We're putting together a [[BMO/UserGuide|user guide]] with helpful information on various aspects of Bugzilla.  New and experienced users alike should benefit from it.  There's a lot to go through, so please feel free to contribute!
 
= Road Map =
 
We keep a yearly [[BMO/Road Map|road map]] with our medium-term plans (1-2 years), at a high level.  Also see our [[BMO#Current_Projects|current projects]] for some of the big items we are working on in the current quarter.
 
= Browser Support For BMO =
 
Full Support includes: The current versions of Firefox, Chrome, Chromium, Safari, WebKit, and Edge; and the latest Firefox ESR.
 
Limited Support includes: The previous versions of Firefox, Chrome, Chromium, Safari, WebKit, Edge, and Firefox ESR; and Firefox Nightly.
 
Internet Explorer is no longer supported, though some features may still work with IE 11.
 
See {{bug|1359310}} and {{bug|1422435}}.
 
== JavaScript and Analytics ==
 
JavaScript is required to use bugzilla.mozilla.org.
 
The <code>Do Not Track</code> header sent by your browser is honored.
 
= Third-Party Applications =
 
Lots and lots of web apps and general tools have been written to interface with BMO.  We have started [[BMO/ThirdPartyApps|cataloguing them]].  If you're looking for different ways to interface with BMO, check it out; similarly, if you are thinking about writing an app, check the catalogue to see if something similar exists that you could use, contribute to, or fork before setting out on your own.
 
There's one in particular that is particularly important: [https://moz-conduit.readthedocs.io/en/latest/phabricator-user.html Phabricator], Mozilla's new and growing code-review tool.
 
= More Information about BMO =
 
Our discussion forum is mozilla.tools.bmo [[https://lists.mozilla.org/listinfo/tools-bmo mailing list]] [[https://groups.google.com/forum/#!forum/mozilla.tools.bmo Google Group]] [[news://news.mozilla.org:119/mozilla.tools.bmo USENET]].
 
We also have answers to [[BMO/FAQ|Frequently Asked Questions]] and a slightly-but-not-too-out-of-date [http://people.mozilla.org/~justdave/BugzillaPhysicalDiagram-rev110504.png hardware diagram].


== Bugzilla Tips and Other Useful Documentation ==
If you're building an application or tool that interfaces with BMO, you may be interested in the following:


* [http://mozweb.readthedocs.org/en/latest/bugzilla.html BMO Tips (Webdev)]
* [http://blog.johnath.com/2010/02/04/bugzilla-for-humans Bugzilla for Humans]
* [[BMO/DeveloperBox|Setting up your own BMO development environment]]
* [[BMO/Integration_Best_Practice|Best practices and etiquette]] for integrating external apps with BMO
* [[BMO/Integration_Best_Practice|Best practices and etiquette]] for integrating external apps with BMO
* Info and plans on Bugzilla's [[Bugzilla:REST_API|REST API]], and the older, deprecated [[Bugzilla:BzAPI|BzAPI]].


== Information About BMO ==
Looking for another way to access Bugzilla's raw data?  Try the [[BMO/ElasticSearch|ElasticSearch cluster]].


* Discussion forum is mozilla.tools.bmo [[https://lists.mozilla.org/listinfo/tools-bmo mailing list]] [[https://groups.google.com/forum/#!forum/mozilla.tools.bmo Google Group]] [[news://news.mozilla.org:119/mozilla.tools.bmo USENET]]
= Contributing to BMO =
* [[BMO/FAQ|Frequently Asked Questions]]
* [[BMO/Requesting Changes|Requesting Changes to BMO]]
* [http://people.mozilla.org/~justdave/BugzillaPhysicalDiagram-rev110504.png BMO Hardware Diagram]
* [[BMO/Hacking|Hacking on BMO]]


== Policies and Procedures ==
If you'd like to help out with BMO specifically (as opposed to the general upstream [[Bugzilla|Bugzilla project]]), you can find us in [irc://irc.mozilla.org/bmo #bmo] on irc.mozilla.org.  If you plan on contributing patches, see the documentation in the [https://github.com/mozilla-bteam/bmo/blob/master/README.rst README.rst].  You can file bugs under the [https://bugzilla.mozilla.org/enter_bug.cgi?product=bugzilla.mozilla.org bugzilla.mozilla.org product].  Don't file them under the Bugzilla product unless you are sure it's a bug in the general Bugzilla product.  In particular, all administrative changes should be filed under bugzilla.mozilla.org (see below for more).


* bugzilla.mozilla.org will receive normal code updates every Thursday at no specific time if changes need to be pushed out.
= Policies and Procedures =
* Security fixes or other fatal type errors will always go out as soon as possible.


'''Administrative Procedures'''


* [[BMO/new-version|Adding a new "rapid release" version]]
== Code Updates ==
* [[BMO/new-security-group|Adding a new BMO security group]]
 
* [[BMO/OutagePlanning|Planning a BMO outage]]
Code updates are normally deployed to bugzilla.mozilla.org late Monday/early Tuesday, US/Pacific time, at no specific time, if changes need to be pushed out. Security fixes or other fatal type errors will always go out as soon as possible.
* [[BMO/RestoringDisabledAccounts|Restoring Disabled Accounts]]
* [[BMO/RetiringComponents|Retiring Products and Components]] Moving things to the Graveyard classification.


== Meeting Information ==
Updates are usually deployed on a weekly basis and are listed on the [[BMO/Recent Changes]] page.


[http://arewemeetingyet.com/Perth/2013-08-27/23:30/w/BMO+Meeting Every Tuesday 8:30 AM PT], Vidyo Room of Byron Jones (479), [[Teleconferencing|Dial-in]] extension 90479.
== Administrative Changes ==


* [[BMO/Meetings|Meeting minutes]]
If you need changes to BMO's configuration to support your team, project, etc., please consult this page before filing bugs:


== Current Projects ==
* [[BMO/Requesting Changes|General information on requesting Changes to BMO]]


This table lists the bugs representing the current quarterly goals.  Those that were set at the beginning of the quarter are tagged with the keyword "bmo-goal".  The BMO team also regularly gets requests for high-priority work items throughout the quarter; those that will take more than a day or two in total, thus potentially jeopardizing other goals, are included below, tagged with "bmo-big".  The daily smaller tasks are also generally tracked in Bugzilla but not represented in the table below.
== BMO Administrative Processes ==


We only actively use two priority levels, P1 for critical projects and P2 for important but deferrable items.
* [[BMO/new-product|Adding a new product]]
* [[BMO/new-version|Adding a new "rapid release" version]]
* [[BMO/new-security-group|Adding a new BMO security group]]
* [[BMO/RetiringComponents|Retiring Products and Components]]: moving things to the Graveyard classification.
* [[BMO/RestoringDisabledAccounts|Restoring Disabled Accounts]]
* [[BMO/MergingAccounts|Merging Accounts]]
* [[BMO/DisablingAccounts|Disabling Accounts]]


<bugzilla>
See also [https://mana.mozilla.org/wiki/pages/viewpage.action?pageId=45845955 BMO on Mana] (requires LDAP).
{
"keywords": "bmo-big bmo-goal",
"keywords_type": "anywords",
"priority": ["P1","P2","P3","P4","P5"],
"include_fields": "id, priority, summary, status, resolution, keywords"
}
</bugzilla>


Further documentation about goals above and other projects follows:
== BMO Development and Other Processes ==


* [[BMO/UserRoles|User Roles]]
* [[BMO/Development Processes|Overall Development Processes]]
** Generate different user roles based on what tasks a user is trying to complete when using the BMO system.
* [[BMO/ChangeNotificationSystem|Change Notification System]]
** Support for scalable push-based notifications of bug updates.
* [[Bugzilla:Migrating_to_git|Migrating Bugzilla and BMO code from bzr to git]]


=== Past Projects ===
* [[BMO/OutagePlanning|Planning a BMO outage]]
* [[BMO/ResetDevelopmentBranch|Reset the development branch to master]]
* [[BMO/Perl Dependencies|Maintaining Perl Dependencies for BMO]]


Some of these will have on-going maintenance and improvements, but the initial deployment has been accomplished.  Others have been abandoned or rejected due to various factors, noted below.
== Custom Bug Entry Forms ==


* [[BMO/40Upgrade|4.0 Upgrade]]
In the past, BMO developers supported writing custom bug entry forms specific for the needs of different projects and groups within Mozilla. In order to focus more on other important features, we will no longer be providing that support going forward. For more information on why this change was made, see [https://groups.google.com/forum/#!topic/mozilla.tools.bmo/tp4dSwUfKSA here].
* [[BMO/42Upgrade|4.2 Upgrade]] (Completed March 5th, 2013)
* [[BMO/UserProfiles|User Profiles]]
* [[BMO/TrackingFlags|Tracking Flags]]
* [[BMO/REST|Native REST API]]
* [[BMO/Pulse|Pulse Integration]]
** This was completed and deployed, but it generated a lot of traffic and is of questionable utility since it must access Bugzilla as an anonymous user. A simpler, more general system is the [[BMO/ChangeNotificationSystem|Change Notification System]].


== Other News ==
There is a new [https://github.com/mozilla-bteam/custom-form-example custom form framework] being developed by an outside contributor named Sebastin Santy. It is still in the early stages but it eventually will be very useful for users who want to create a customized bug entry form that can be used to submit bugs to BMO.


News related to b.m.o.
[[Category:BMO]]

Latest revision as of 16:36, 30 October 2023

This is the main public page for all things related to https://bugzilla.mozilla.org, aka BMO, Mozilla's customized version of Bugzilla.

BMO is a core piece of infrastructure at Mozilla. It is used to track not only bugs and feature requests but also many other tasks across various teams.

The BMO source is a slightly modified fork of Bugzilla with many custom extensions. It is currently based on Bugzilla 4.2 but with many features backported from 4.4 and master. All the BMO devs are also involved in the Bugzilla project, and we contribute features and fixes upstream where they are generally applicable, that is, not too specific to Mozilla's particular needs.

Updates are usually deployed on a weekly basis and are listed on the Recent Changes page.

B-Team

The team that works on BMO is called the B-Team, because of past affiliation with the defunct Automation and Tools team (A-Team).

  • dkl: Dave Lawrence (Owner/Engineer)
  • glob (Manager)

The Low-level, security, and quality tools team contributes tooling, and development:

  • calixte: Calixte Denizet, (AutoNag)
  • marco: Marco Castelluccio, (BugBug)

We also also have some volunteers, that we consider to be part of the B-Team as well:

  • seban: Sebastin Santy (long-term volunteer, past GSoC student)
  • atoll: Richard Solderberg (Reviewer-at-Large, slightly borrowed from Mozilla IT)
  • kohei: Kohei Yoshino, (UX Designer)
  • ... and you can be one too!

There are also some people that still have some involvement with BMO, but their day-to-day attention is directed to other parts of Mozilla.

  • zeid: Zeid Zabaneh (Engineer)

Past contributors include:

  • mary: Mary Umoh (Intern, Summer 2017)
  • gerv: Gervase Markham
  • mcote: Mark Côté
  • dylan: Dylan Hardison
  • imadueme: Israel Madueme (Engineer)
  • justdave: Dave Miller
  • emceeaich: Emma Humphries, (Bugmaster)
  • mhentges: Mitchell Hentges (Engineer)

New Users

Getting used to Bugzilla can be a bit daunting. We have a short introductory video available that is as gentle as possible. You may also be interested in the [MDN section about Bugzilla], which contains information more suitable as an introduction to a general audience. Of special interest is the MDN article, What to do and what not to do in Bugzilla, which contains instructions on getting elevated privileges.

New Bots

If you have a bot that uses BMO, be sure to add it to the BMO/Bot Registry so we know who to contact about it!

User Guide

We're putting together a user guide with helpful information on various aspects of Bugzilla. New and experienced users alike should benefit from it. There's a lot to go through, so please feel free to contribute!

Road Map

We keep a yearly road map with our medium-term plans (1-2 years), at a high level. Also see our current projects for some of the big items we are working on in the current quarter.

Browser Support For BMO

Full Support includes: The current versions of Firefox, Chrome, Chromium, Safari, WebKit, and Edge; and the latest Firefox ESR.

Limited Support includes: The previous versions of Firefox, Chrome, Chromium, Safari, WebKit, Edge, and Firefox ESR; and Firefox Nightly.

Internet Explorer is no longer supported, though some features may still work with IE 11.

See bug 1359310 and bug 1422435.

JavaScript and Analytics

JavaScript is required to use bugzilla.mozilla.org.

The Do Not Track header sent by your browser is honored.

Third-Party Applications

Lots and lots of web apps and general tools have been written to interface with BMO. We have started cataloguing them. If you're looking for different ways to interface with BMO, check it out; similarly, if you are thinking about writing an app, check the catalogue to see if something similar exists that you could use, contribute to, or fork before setting out on your own.

There's one in particular that is particularly important: Phabricator, Mozilla's new and growing code-review tool.

More Information about BMO

Our discussion forum is mozilla.tools.bmo [mailing list] [Google Group] [USENET].

We also have answers to Frequently Asked Questions and a slightly-but-not-too-out-of-date hardware diagram.

If you're building an application or tool that interfaces with BMO, you may be interested in the following:

Looking for another way to access Bugzilla's raw data? Try the ElasticSearch cluster.

Contributing to BMO

If you'd like to help out with BMO specifically (as opposed to the general upstream Bugzilla project), you can find us in #bmo on irc.mozilla.org. If you plan on contributing patches, see the documentation in the README.rst. You can file bugs under the bugzilla.mozilla.org product. Don't file them under the Bugzilla product unless you are sure it's a bug in the general Bugzilla product. In particular, all administrative changes should be filed under bugzilla.mozilla.org (see below for more).

Policies and Procedures

Code Updates

Code updates are normally deployed to bugzilla.mozilla.org late Monday/early Tuesday, US/Pacific time, at no specific time, if changes need to be pushed out. Security fixes or other fatal type errors will always go out as soon as possible.

Updates are usually deployed on a weekly basis and are listed on the BMO/Recent Changes page.

Administrative Changes

If you need changes to BMO's configuration to support your team, project, etc., please consult this page before filing bugs:

BMO Administrative Processes

See also BMO on Mana (requires LDAP).

BMO Development and Other Processes

Custom Bug Entry Forms

In the past, BMO developers supported writing custom bug entry forms specific for the needs of different projects and groups within Mozilla. In order to focus more on other important features, we will no longer be providing that support going forward. For more information on why this change was made, see here.

There is a new custom form framework being developed by an outside contributor named Sebastin Santy. It is still in the early stages but it eventually will be very useful for users who want to create a customized bug entry form that can be used to submit bugs to BMO.