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== Basic Media Playback Issues == | == Basic Media Playback Issues == | ||
For starters, file a [https://bugzilla.mozilla.org/enter_bug.cgi?product=Core&component=Audio%2FVideo bug report] in Bugzilla describing the issue you've run into. Below are some additional steps you can take to help | For starters, file a [https://bugzilla.mozilla.org/enter_bug.cgi?product=Core&component=Audio%2FVideo bug report] in Bugzilla describing the issue you've run into. Below are some additional steps you can take to help. | ||
For simple playback issues (videos on popular sites that fail to play back properly), the first place to look is to check the [https://firefox-source-docs.mozilla.org/devtools-user/web_console/ web developer console] for error messages related to media format issues. If you see messages here related to media playback errors, please add this information to your bug report. Also please remember to include a URL to the audio or video you're experiencing issues with. | For simple playback issues (videos on popular sites that fail to play back properly), the first place to look is to check the [https://firefox-source-docs.mozilla.org/devtools-user/web_console/ web developer console] for error messages related to media format issues. If you see messages here related to media playback errors, please add this information to your bug report. Also please remember to include a URL to the audio or video you're experiencing issues with. | ||