CA/Email templates: Difference between revisions

new audit reminder email template
(Updated to match current text per https://bugzilla.mozilla.org/show_bug.cgi?id=1779321)
(new audit reminder email template)
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== Audit Reminder Email Templates ==
== Audit Reminder Email Templates ==
Audit reminder email is sent on the third Tuesday of each month to CAs whose audit statements are about to expire, or whose audit statements are past due.
Audit reminder email is sent on the third Tuesday of each month to CAs whose audit statements are about to expire or whose audit statements are past due.
 
As of November 15, 2022, the email template and logic is based on the CA Task List reports that are available on the CCADB homepage. There is one audit reminder email per month that is sent by the CCADB to a CA Owner who needs to provide updated audit statements, rather than having several emails sent when the CA Owner has their root certificates included in several root store programs.
 
New Email Template based on CA Task List reports:
<br /><br />
From: noreply@ccadb.org
<br />
TO: <Primary POC>
<br />
CC: <CA Email Alias 1 & CA Email Alias 2>
<br /><br />
Subject: CCADB Action Required: Provide Updated Audit Statements
<br /><br />
Your CA has the following items that need to be resolved in the CCADB. Please login to the CCADB to see the full list on your home page.
 
* Root Certificates with Outdated Audit Statements (##)
* Intermediate Certificates with Outdated Audit Statements (##)
 
Instructions may be found at www.ccadb.org/cas.
<br /><br />
If you need help, contact support@ccadb.org or the appropriate root store email address that is listed on your CCADB home page.
<br /><br />
Regards,
<br />
CCADB Team


=== Courtesy Audit Reminder Email Template ===
=== Courtesy Audit Reminder Email Template ===
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