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Media Debugging Tips: Difference between revisions
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== Playback Performance Issues == | == Playback Performance Issues == | ||
=== Generating Performance Profiles === | |||
For playback performance issues and general media playback problems, capturing and reporting a Firefox Performance Profile can help Mozilla developers diagnose the issue. Please visit [https://profiler.firefox.com/ profiler.firefox.com] to access the profiling feature in Firefox. We also have a [https://firefox-source-docs.mozilla.org/performance/reporting_a_performance_problem.html Firefox Profiler Getting Started Guide] to learn how to record a profile. Note, before recording, please select the 'Media' setting in the profiler toolbar dropdown menu. Once you have a profile recorded of the media playback issue, you can post the resulting profile url to your Bugzilla report for analysis. | For playback performance issues and general media playback problems, capturing and reporting a Firefox Performance Profile can help Mozilla developers diagnose the issue. Please visit [https://profiler.firefox.com/ profiler.firefox.com] to access the profiling feature in Firefox. We also have a [https://firefox-source-docs.mozilla.org/performance/reporting_a_performance_problem.html Firefox Profiler Getting Started Guide] to learn how to record a profile. Note, before recording, please select the 'Media' setting in the profiler toolbar dropdown menu. Once you have a profile recorded of the media playback issue, you can post the resulting profile url to your Bugzilla report for analysis. | ||
=== Profiler Quick Start === | ==== Profiler Quick Start ==== | ||
1) Visit https://profiler.firefox.com/ and enable the Profiler toolbar button<br /> | 1) Visit https://profiler.firefox.com/ and enable the Profiler toolbar button<br /> | ||
2) Click the toolbar button down arrow and select 'Media' in the Settings drop down.<br /> | 2) Click the toolbar button down arrow and select 'Media' in the Settings drop down.<br /> | ||
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7) When a new Profile tab opens, click the upload profile button on the upper right.<br /> | 7) When a new Profile tab opens, click the upload profile button on the upper right.<br /> | ||
8) Copy the resulting profile URL and post this to your Bugzilla report.<br /> | 8) Copy the resulting profile URL and post this to your Bugzilla report.<br /> | ||
=== Youtube Stats For Nerds === | |||
For Youtube playback performance issues, right click the video and select Stats for Nerds. You can select the text in this panel and post it your Bugzilla bug, or grab a screenshot using the [https://support.mozilla.org/en-US/kb/take-screenshots-firefox Firefox screenshot tool] and add the resulting image as an attachment to your bug. This information can be informative for engineers in understanding what video format and resolution you are viewing. | |||
== Advanced Diagnosis == | == Advanced Diagnosis == | ||