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Support/Weekly Meetings/Notes 2012-04-16: Difference between revisions
Support/Weekly Meetings/Notes 2012-04-16 (view source)
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= Roundtable = | |||
*Please add your comments, questions and updates here. | |||
*Can we get a update on the army of awarnce twitter account the @firefoxhelp one as some people are asking can we use that to do support | |||
*Can we get a update on the livechat - as some people have been asking me when its coming back as they miss it | |||
** No real updates since it was decided to put it on hiatus. No increase of inbound support as a result of not having Live Chat open. Our dev priorities for SUMO in 2012 are on self-service (taxonomy, search engine, navigation, IA) and support forum. | |||
*Can us contributors get our own @support-mozilla.org email address or a farward to our dedicated firefox support one - the reason is some people do not want to give out their own person email address - satdav | |||
*IRC Meeting - the next sumo irc meeting will be in may 10th we have agreed due to the public holiday the start of may -satdav | |||
*can we get a section for the uk version of english as its a bit different from the us version - satdav | |||
** The likeliness of us getting enough people to want to translate en-US articles into en-UK is very small. Also, the benefit is minor at best. | |||
== Firefox Status Update == | == Firefox Status Update == | ||